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Business Analyst- Onsite Newport News, VA

Accenture Federal Services, LLC

Job Overview

Location

Joint Base Langley-Eustis, VA

Job Type

Full-time

Full Job Description

📋 Description

• Join Accenture Federal Services (AFS) as an on-site Business Functional Analyst, a pivotal role dedicated to enhancing the US federal government's operational capabilities through the effective deployment and evolution of our Task Management Tool (TMT).
• This is a client-facing position requiring your daily presence at Joint Base Langley-Eustis, VA, offering a unique opportunity to immerse yourself in a dynamic government environment.
• You will be instrumental in supporting both new and existing deployments of our TMT, a sophisticated application built on Microsoft Dynamics / Power Apps.
• Your primary responsibility will be to bridge the gap between business needs and technical solutions, ensuring the TMT meets and exceeds client expectations.
• This involves close collaboration with a diverse group of stakeholders, including business users, project sponsors, senior leadership, and various supporting technical teams.
• You will act as a key liaison, potentially serving as the primary point of contact at the customer site, facilitating clear communication and understanding across all levels.
• Your expertise will be crucial in gathering requirements, analyzing user feedback, and translating these insights into actionable improvements and new functionalities for the TMT.
• You will contribute to the ongoing development, update, and expansion of the TMT's capabilities, ensuring it remains a cutting-edge solution.
• This role demands a proactive approach to problem-solving, identifying potential challenges and opportunities for system enhancement.
• You will be responsible for documenting processes, workflows, and system configurations to ensure knowledge transfer and maintain system integrity.
• Participate in user acceptance testing (UAT) to validate that new features and fixes meet business requirements and quality standards.
• Provide training and support to end-users, empowering them to leverage the TMT effectively in their daily operations.
• Analyze data and generate reports to provide insights into TMT usage, performance, and areas for improvement.
• Work closely with development teams to communicate user needs and ensure that technical solutions align with business objectives.
• Contribute to the strategic planning for future TMT enhancements and integrations.
• You will be an integral part of a supportive ecosystem, receiving guidance and collaboration from experienced Accenture Federal Services specialists in technology, application development, and project management, both on-site and remotely.
• This role offers a chance to make a tangible impact on national security and public safety missions by optimizing critical task management processes.
• Accenture Federal Services is committed to fostering a culture of belonging and empowerment, providing opportunities for professional growth through hands-on experience, certifications, and industry training.
• Embrace the challenge of working within a complex government landscape, navigating its unique requirements and contributing to its modernization.
• Your ability to understand and articulate complex business processes will be key to your success in this role.
• You will play a crucial role in ensuring the seamless operation and continuous improvement of a vital government tool.
• This position is ideal for a motivated individual who thrives in a collaborative, mission-driven environment and is eager to contribute to significant national initiatives.
• Leverage your analytical and communication skills to drive positive, lasting change that moves government missions forward.
• Become a trusted advisor to our government clients, understanding their challenges and delivering solutions that enhance their effectiveness.
• Contribute to a culture of innovation and continuous improvement within the TMT program.
• Be part of a team that is dedicated to leveraging technology to solve complex problems for the US federal government.
• This role requires a strong understanding of business processes and the ability to translate them into functional requirements for software applications.
• You will be at the forefront of implementing and refining a critical tool that supports national defense and public safety operations.
• Your work will directly contribute to the efficiency and effectiveness of government agencies, ensuring they can better serve the nation.
• Engage with stakeholders to gather feedback, identify pain points, and propose solutions that improve user experience and system functionality.
• Develop and maintain comprehensive documentation, including user guides, training materials, and system specifications.
• Support the full lifecycle of the TMT, from initial deployment to ongoing maintenance and enhancement.
• This is an opportunity to grow your career within a leading federal IT services provider, working on impactful projects with a dedicated team.
• You will gain invaluable experience in a specialized government sector, working with advanced Microsoft technologies.
• Your contributions will be recognized as you help shape the future of task management within federal agencies.
• The role demands a high degree of professionalism, integrity, and a commitment to client success.
• You will be empowered to take ownership of your work and make a significant impact on mission-critical systems.
• This position offers a unique blend of business analysis, technical understanding, and client interaction, making it a challenging and rewarding opportunity.
• Be a part of Accenture Federal Services' mission to make the nation stronger and safer, and life better for people, through the power of technology and ingenuity.

🎯 Requirements

• Prior experience with reporting and data collection.
• Previous instructor-led training experience.
• Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Interim secret clearance, at minimum, required.
• Experience with Microsoft Power Apps is a plus.
• Strong communication and technical skills.

🏖️ Benefits

• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development, certifications, and industry training.
• Retirement savings plan with company match.
• Employee assistance program.
• Diverse and inclusive work environment.

Skills & Technologies

Remote

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Accenture Federal Services, LLC

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About Accenture Federal Services, LLC

Accenture Federal Services (AFS) is a subsidiary of Accenture, specifically focused on serving the U.S. federal government. AFS provides a wide range of technology and consulting services to civilian, defense, intelligence, and public sector agencies. Their offerings include digital transformation, cloud migration, cybersecurity, data analytics, and mission-critical IT solutions. By leveraging Accenture's global expertise and deep understanding of public sector challenges, AFS aims to help government clients improve efficiency, enhance citizen services, and achieve their strategic objectives. They are committed to driving innovation and delivering impactful results for national security and public good.

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