Business Deployment and Process Manager

The Nielsen Company (US), LLC

Job Overview

Location

Remote City

Job Type

Full-time

Full Job Description

📋 Description

• As the Business Deployment and Process Manager, you will be instrumental in shaping and executing the strategic vision of Data Entry Coordinator by ensuring our business processes are not only efficient and scalable but also seamlessly integrated across all levels of the organization.
• This high-impact role demands a unique blend of strategic thinking and hands-on execution, acting as the critical bridge between high-level business objectives and the day-to-day operational realities.
• You will own the end-to-end lifecycle of business process design, optimization, and deployment, playing a pivotal role in driving operational excellence and fostering a culture of continuous improvement.
• Your primary responsibility will be to lead the planning and meticulous execution of large-scale deployments. This includes new software implementations, hardware upgrades, or the rollout of entirely new operational workflows, ensuring each initiative is delivered on time, within budget, and with minimal disruption to ongoing operations.
• A core component of your role will involve deep dives into our existing processes. You will be tasked with mapping current 'as-is' workflows, identifying bottlenecks, inefficiencies, and areas ripe for enhancement.
• Leveraging established methodologies such as Lean, Six Sigma, or Agile principles, you will design and document future-state 'to-be' processes that are optimized to eliminate waste, reduce cycle times, and maximize overall organizational efficiency.
• You will serve as a key change agent within the company, championing new initiatives and guiding cross-functional teams through significant transitions.
• Proactively addressing potential resistance to change, you will develop and implement comprehensive change management strategies, ensuring buy-in and smooth adoption of new ways of working across all departments.
• Establishing and rigorously monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) will be crucial. You will define what success looks like for each deployment and process improvement, tracking progress against these benchmarks to measure effectiveness and identify opportunities for further refinement.
• This role requires you to be the central point of contact, fostering strong communication and alignment between executive leadership, technical teams, product development, and the end-users who rely on these processes daily.
• You will translate complex technical and strategic information into clear, actionable insights for diverse audiences, ensuring everyone is informed and working towards common goals.
• Developing comprehensive documentation, including Standard Operating Procedures (SOPs), user guides, and best practice manuals, will be essential for the long-term sustainability and scalability of implemented processes.
• You will design and deliver effective training programs and enablement sessions to ensure all relevant personnel are proficient in new processes and technologies, empowering them to utilize them to their full potential.
• Your expertise will be vital in identifying and implementing best practices in process management and deployment, ensuring Data Entry Coordinator remains at the forefront of operational efficiency.
• You will contribute to strategic planning by providing insights into process capabilities and limitations, helping to shape future business initiatives.
• The ability to analyze complex data sets to identify trends, root causes of issues, and opportunities for improvement will be a key aspect of your contribution.
• You will collaborate closely with IT, Operations, and other departments to ensure technological solutions effectively support business process requirements.
• This role offers a unique opportunity to make a tangible impact on the company's growth and efficiency, driving significant improvements that will be felt across the entire organization.
• You will be a key player in ensuring Data Entry Coordinator can adapt and thrive in a dynamic business environment through robust and adaptable processes.

🎯 Requirements

• Proven experience in business process management, process improvement, or a similar role, with a strong understanding of methodologies like Lean, Six Sigma, or Agile.
• Demonstrated ability to lead and manage complex deployment projects from initiation to completion, including planning, execution, and monitoring.
• Excellent stakeholder management and communication skills, with the ability to effectively liaise between technical teams, business units, and executive leadership.
• Strong analytical and problem-solving skills, with the capacity to identify process inefficiencies and develop data-driven solutions.
• Experience in developing and delivering training programs and creating comprehensive process documentation (SOPs).

🏖️ Benefits

• Competitive salary commensurate with experience.
• Opportunity to work remotely, offering flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off (PTO) and holiday schedule.
• Professional development opportunities, including training and certifications.

Skills & Technologies

Remote

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The Nielsen Company (US), LLC

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About The Nielsen Company (US), LLC

Nielsen Holdings plc, known as Nielsen, is a global measurement and data analytics company. It provides data on what people watch and listen to. Nielsen's data is used by media companies, advertisers, and agencies to understand audiences and make decisions. The company collects information through various methods, including surveys, set-top box data, and digital measurement tools. Nielsen operates in over 100 countries, offering insights into consumer behavior across television, radio, digital media, and emerging platforms. Their mission is to provide the most complete and unbiased view of consumers and markets worldwide.

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