Business Development Lead, Retail

Reaktor Innovations Oy

Job Overview

Location

Amsterdam

Job Type

Full-time

Full Job Description

📋 Description

• Business Development Lead, Retail at Reaktor Innovations Oy in Amsterdam is a strategic role focused on expanding the company’s retail market presence by building long-term client relationships and driving sustainable growth through tailored digital solutions. This position is critical to shaping Reaktor’s market position in one of Europe’s key retail hubs, where success is measured not by short-term wins but by durable partnerships, pipeline health, and brand influence.
• On a day-to-day basis, you will identify and engage potential retail clients in Amsterdam, initiate and lead meetings with senior stakeholders either independently or alongside colleagues, and explore client needs through consultative dialogue to uncover business challenges and objectives. You will shape tailored solution approaches in collaboration with multidisciplinary teams, lead or co-lead proposal processes and commercial negotiations, and contribute to the go-to-market strategy for the retail segment. Additionally, you will develop thought leadership content, participate in industry events and networking activities, help refine customer acquisition processes, and support seamless transitions from sales to delivery to ensure long-term account development and client satisfaction.
• Reaktor Innovations Oy is a technology and design consultancy known for creating meaningful digital solutions for complex business challenges, operating with a strong emphasis on collaboration, innovation, and long-term impact. The Amsterdam team is part of a growing retail-focused practice where autonomy is balanced with teamwork, and individuals are empowered to shape strategy and execution. You will work alongside experts in design, engineering, and strategy to deliver custom software and transformation initiatives that resonate with global retail brands.
• In this role, you will develop deep expertise in retail digital transformation, strengthen your ability to lead complex commercial negotiations, and grow your influence in shaping market strategy. You will build a track record of establishing trusted relationships with senior stakeholders, refine your consultative selling approach, and position yourself for broader commercial leadership opportunities within Reaktor over time.

🎯 Requirements

• Strong commercial instinct and a growth mindset, with a proven ability to identify opportunities and drive results in competitive markets.
• Genuine interest in the retail sector and its digital transformation challenges, including familiarity with trends such as omnichannel experiences, personalization, and retail technology innovation.
• Demonstrated ability to build trusted relationships across client organizations, particularly with senior stakeholders, using consultative selling skills to understand, anticipate, and articulate client needs.
• Experience working with custom software, digital transformation, or complex technology services — either as a provider or on the client side — is highly relevant.
• An existing network within the Amsterdam retail market is a strong plus, though not required if you demonstrate the ability to build one effectively.
• Experience working with global brands is beneficial, particularly in understanding complex organizational dynamics and delivering scalable solutions.

🏖️ Benefits

• Real ownership and influence over how Reaktor approaches the retail market in Amsterdam, allowing you to shape strategy and go-to-market initiatives from the ground up.
• Opportunity to work with multidisciplinary experts — including designers, engineers, and strategists — to create meaningful, impactful solutions for clients.
• Clear pathway to grow into broader commercial leadership roles over time, supported by Reaktor’s culture of internal development and empowerment.
• Engagement in thought leadership activities, including speaking at events, participating in roundtables, and contributing to industry discussions that enhance your professional visibility.
• Support for smooth transitions from sales to delivery, ensuring you see the impact of your work through successful project execution and long-term account growth.

Skills & Technologies

Senior

Onsite

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Reaktor Innovations Oy

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About Reaktor Innovations Oy

Reaktor is a technology consulting company that helps businesses transform through digital innovation. They specialize in creating custom software solutions, digital strategies, and user experiences. Their services span across various industries, including retail, finance, and public sector, enabling clients to leverage cutting-edge technologies like AI, cloud computing, and data analytics. Reaktor focuses on building long-term partnerships, delivering tangible business value, and fostering a culture of continuous learning and experimentation. They are known for their agile methodologies and a strong emphasis on talent development, aiming to be a catalyst for their clients' digital evolution and competitive advantage in the modern marketplace.

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