Business Development Manager - Genova FTC (12 months)

Deliveroo Holdings plc

Job Overview

Location

Genova

Job Type

Full-time

Full Job Description

📋 Description

• As a Business Development Manager for Deliveroo in Genova, you will play a pivotal role in expanding the company’s footprint by securing premium restaurant and grocery partnerships, directly contributing to Deliveroo’s mission to transform how people shop and eat through innovation and growth in a fast-paced commercial environment.
• You will act as a founding member of Deliveroo’s regional growth efforts in Genova, leveraging your local market expertise to identify, pitch, and close high-value partnerships while ensuring a seamless onboarding experience that reflects Deliveroo’s commitment to excellence and partner success.
• Your day-to-day responsibilities will include strategic prospecting to map and target premium restaurants and stores across Genova, using deep local food scene knowledge to identify emerging trends and untapped opportunities for partnership.
• You will engage in consultative selling through face-to-face visits, phone calls, and social media outreach to clearly communicate Deliveroo’s value proposition, address partner concerns, and guide restaurants through the decision-making process with empathy and expertise.
• You will provide end-to-end onboarding support to new merchants, ensuring they receive world-class service from initial contact through platform integration, including training, troubleshooting, and ongoing relationship nurturing to maximize retention and satisfaction.
• You will actively build and nurture relationships within Genova’s culinary community by attending food industry events, meet-ups, and networking gatherings to stay informed, uncover new leads, and position Deliveroo as a trusted partner in the local ecosystem.
• You will apply your industry knowledge to tailor solutions that solve real-world challenges for premium partners—such as increasing order volume, improving operational efficiency, or enhancing customer experience—using data-informed insights to demonstrate ROI and drive adoption.
• You will collaborate closely with the Regional Sales team and report to the Sales Lead, contributing to Italy-wide expansion goals while maintaining autonomy and ownership over your territory and pipeline.
• You will develop advanced skills in strategic account planning, negotiation, and market analysis, gaining hands-on experience in shaping commercial strategy for a global brand operating in a dynamic three-sided marketplace.
• You will grow your career within a values-driven, inclusive culture that prioritizes learning, impact, and collaboration, with opportunities to expand your influence across Deliveroo’s broader global structure following its integration with DoorDash and Wolt.

🎯 Requirements

• Significant experience in new business development or sales with a proven ‘hunter’ mindset and track record of closing deals in competitive environments.
• Strong negotiation skills with the ability to structure mutually beneficial commercial partnerships and navigate complex discussions with premium stakeholders.
• Excellent communication abilities, including confidence in face-to-face interactions, phone etiquette, and professional written correspondence with restaurant owners and decision-makers.
• Demonstrated tenacity and resilience to thrive in a fast-moving, entrepreneurial environment where adaptability and self-motivation are essential.
• Deep understanding of the restaurant or food service industry, including knowledge of local Genova market dynamics, trends, and operator pain points.
• Ability to work autonomously while contributing to team goals, with comfort in managing a full sales cycle from prospecting to closure and onboarding.

🏖️ Benefits

• Opportunity to make a visible, daily impact by improving experiences for customers, restaurant partners, and riders through meaningful commercial initiatives.
• Access to an entrepreneurial work environment with real responsibility, autonomy, and the chance to learn rapidly while shaping Deliveroo’s growth in a key Italian market.
• Career development support focused on building long-term skills and growth, not just filling a role, with exposure to global teams across DoorDash and Wolt following Deliveroo’s integration.
• Inclusive, values-driven culture that champions diversity, equity, and belonging, ensuring all employees can bring their authentic selves to work and feel supported.
• Commitment to fair and equitable hiring practices, including accommodations for candidates with disabilities or long-term health conditions throughout the recruitment process.
• Being part of a mission-driven global team united by a passion for food, innovation, and community building, where your contributions help shape the future of on-demand delivery.

Skills & Technologies

Onsite

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Deliveroo Holdings plc

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About Deliveroo Holdings plc

Deliveroo operates an online food-delivery marketplace connecting consumers with restaurants and grocery retailers through a logistics network of riders. Founded in 2013 in London, the platform processes orders via mobile and web, manages dispatch, and provides data analytics to partners. Revenue comes from commissions, delivery fees, and subscription memberships. It serves urban markets across Europe, Asia-Pacific, and the Middle East, holding licenses as a technology intermediary and courier service provider.

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