Job Overview
Location
Remote - Illinois
Job Type
Full-time
Category
Sales
Date Posted
May 7, 2026
Full Job Description
đź“‹ Description
- • The Client Service Manager, Enterprise Accounts role is essential to driving client success and strategic account development within Cars Commerce’s Major Accounts team, supporting enterprise clients in achieving their goals through tailored solutions and proactive relationship management.
- • Day to day, you will partner with Executive Account Executives and internal teams to support strategic client success and retention, analyze performance data to identify optimization opportunities, manage dealer relationships as the primary point of contact, identify and refer upsell opportunities, lead daily account operations as needed, respond to client inquiries with tailored recommendations, and collaborate with cross-functional teams including research, strategy, and customer success to align on goals and deliver results.
- • Cars Commerce is a mission-driven company focused on simplifying car buying and selling through innovative technology like Cars.com, Dealer Inspire, AccuTrade, Dealerclub, and the Cars Commerce Media Network, built on core values of Rising Together, being Open to All, Caring to Challenge, Taking Ownership, and Doing the Right Thing, recognized as a U.S. News & World Report Best Company to Work For in 2024.
- • In this role, you will develop expertise in enterprise account management, data-driven decision making, cross-functional collaboration, and strategic upselling, while contributing to client retention and growth in the automotive technology sector, with opportunities to deepen your impact in a high-performing, values-led organization.
🎯 Requirements
- • Bachelor’s degree or equivalent experience
- • 2+ years of experience in a sales, client services, or business development role
- • Strong communication and relationship-building skills with a passion for customer success
- • Excellent organizational, analytical, and problem-solving abilities
- • Ability to thrive in a fast-paced, cross-functional team environment
- • Familiarity with CRM systems, Google Analytics, and digital advertising is a plus
🏖️ Benefits
- • Medical, Dental & Vision Healthcare Plans
- • New Hire Stipend for Home Office Set-Up
- • Generous PTO
- • Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
Skills & Technologies
About Cars.com Inc.
Cars.com Inc. operates a leading digital automotive marketplace connecting car shoppers with sellers across the United States. The platform offers new and used vehicle listings, dealer and private-seller inventory, reviews, pricing tools, financing options, and research content. Revenue comes from dealer subscriptions, advertising, and financing services. Headquartered in Chicago, the company serves consumers, automotive dealers, and manufacturers through websites and mobile applications, facilitating vehicle transactions and related services.
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