Business Development Manager (Sofia)

Fresha.com Ltd

Job Overview

Location

Bulgaria

Job Type

Full-time

Full Job Description

📋 Description

• As a Business Development Manager at Fresha, you will be at the forefront of our expansion, driving the acquisition of new business partnerships and playing a pivotal role in our continued global success. This role is designed for a highly motivated and results-oriented individual who thrives in a dynamic, fast-paced environment and possesses a strong entrepreneurial spirit. You will be instrumental in identifying, evaluating, and securing strategic alliances that align with Fresha’s mission to revolutionize the beauty and wellness industry.
• Your primary responsibility will be to spearhead new business development initiatives, focusing on bringing in high-value clients and partners to the Fresha platform. This involves a comprehensive understanding of the beauty and wellness market, identifying unmet needs, and articulating the unique value proposition of Fresha’s all-in-one business software and financial technology solutions. You will be expected to build and nurture a robust pipeline of potential leads, from initial contact through to closing deals.
• You will conduct in-depth market research to identify emerging trends, competitive landscapes, and untapped opportunities within the beauty and wellness sectors. This research will inform your outreach strategies and ensure that Fresha remains at the cutting edge of the industry. Your insights will be crucial in shaping our business development strategies and identifying key target segments for growth.
• A significant part of your role will involve building and maintaining strong relationships with potential partners. This includes beauty salons, spas, barbershops, wellness centers, and individual practitioners. You will act as a trusted advisor, understanding their business challenges and demonstrating how Fresha can provide solutions to enhance their operations, increase revenue, and improve customer engagement.
• You will be responsible for developing and delivering compelling presentations and proposals tailored to the specific needs of each prospective partner. This requires excellent communication and negotiation skills, the ability to articulate complex solutions clearly, and a persuasive approach to demonstrate the ROI of partnering with Fresha.
• Collaborating closely with the wider Commercial team and the General Manager of Europe is essential. You will share market intelligence, provide feedback on product development based on partner interactions, and work synergistically to achieve collective business objectives. Your ability to work autonomously while also being a strong team player will be key to your success.
• You will manage the entire sales cycle, from prospecting and lead qualification to contract negotiation and closing. This requires meticulous attention to detail, strong organizational skills, and the ability to manage multiple opportunities simultaneously.
• The role demands a proactive and persistent approach. You will be expected to overcome objections, navigate complex decision-making processes within potential partner organizations, and consistently strive to exceed targets.
• Beyond direct sales, you will also contribute to the strategic direction of Fresha’s business development efforts in the region. This may involve participating in industry events, networking with key stakeholders, and identifying opportunities for strategic partnerships that extend beyond direct client acquisition.
• Ultimately, your success in this role will be measured by your ability to consistently generate new business, expand Fresha’s market presence, and contribute significantly to the company’s revenue growth and overall strategic goals.
• This is an exciting opportunity to make a tangible impact within a rapidly growing, globally recognized company. You will have the autonomy to shape your approach, the support of a dynamic team, and the chance to work with innovative technology that is transforming an entire industry.

🎯 Requirements

• Proven track record in business development, sales, or a related client-facing role, with a strong emphasis on acquiring new business and exceeding targets.
• Excellent communication, negotiation, and presentation skills, with the ability to articulate complex value propositions clearly and persuasively.
• Demonstrated ability to build and maintain strong relationships with diverse stakeholders, including business owners and decision-makers.
• Self-motivated, results-driven, and capable of working independently with a high degree of autonomy in a fast-paced, evolving environment.
• Strong understanding of sales cycles, pipeline management, and CRM tools.
• Fluency in English and Bulgarian, both written and spoken.

🏖️ Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to work with a leading global platform in the rapidly growing beauty and wellness industry.
• Comprehensive training and ongoing professional development opportunities.
• Collaborative and dynamic work environment with a supportive team.
• Chance to make a significant impact and shape the growth of a key market.

Skills & Technologies

Onsite

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Fresha.com Ltd

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About Fresha.com Ltd

Fresha.com Ltd operates a cloud-based booking and payments platform for beauty and wellness businesses. Headquartered in London, the company provides free appointment-scheduling software, integrated card processing, and consumer marketplace tools that let salons, spas, barbershops, and fitness studios manage calendars, accept online bookings, send automated reminders, sell products, and process in-store or no-show payments. Founded in 2015 as Shedul, the service rebranded to Fresha in 2020 and now supports tens of thousands of venues across more than 120 countries, processing millions of appointments monthly through web and mobile applications.

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