Job Overview
Location
Melbourne
Job Type
Full-time
Category
Sales
Date Posted
April 1, 2026
Full Job Description
đź“‹ Description
- • As a Business Development Representative at Heidi Health, you will play a critical role in supporting Account Executives and expanding Heidi’s presence across healthcare organisations by driving high-quality, strategic outbound efforts that prioritise meaningful engagement over volume, directly contributing to the company’s mission of restoring humanity and continuity to healthcare through its AI Care Partner.
- • You will partner closely with Account Executives to build and execute targeted outbound strategies for enterprise healthcare accounts, conducting deep research to map organisations, identify key stakeholders, buying committees, and decision-makers within complex health systems, and generating well-qualified meetings through personalised, multi-channel outreach via email, phone, LinkedIn, and other platforms.
- • Your day-to-day will include tailoring messaging to align with the specific clinical, operational, and financial priorities of health systems, maintaining rigorous CRM hygiene by accurately logging activities, notes, and pipeline data, and clearly articulating Heidi’s value proposition to senior clinical, operational, and executive leaders to advance long-cycle, high-value deals.
- • You will actively contribute to refining sales strategy by providing market feedback on messaging, positioning, and buyer behaviour, while consistently meeting and aiming to exceed activity and pipeline targets that support sustainable growth in mid-market and enterprise segments.
- • Heidi Health is a mission-driven healthtech company backed by nearly $100 million in funding, serving over 73 million patient visits across 116 countries and powering more than two million patient visits weekly through its AI Care Partner, trusted by leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
- • The team comprises doctors, engineers, designers, researchers, and creatives united by a shared commitment to building tools that reduce clinician burnout and restore focus to patient care, operating under core principles of building to last, owning your practice, moving fast while staying steady, and making others better through honest feedback and shared growth.
- • In this role, you will develop advanced enterprise sales skills, including stakeholder mapping, account-based selling, and consultative outreach, while gaining deep exposure to healthcare innovation and the opportunity to grow into a full-cycle sales role or other high-impact positions within a rapidly scaling global healthtech leader.
- • You will also cultivate resilience, consistency, and a growth mindset through direct mentorship from experienced sales leaders and cross-functional collaboration, positioning you to fast-track your career in startup sales if you demonstrate early impact and drive.
🎯 Requirements
- • 1+ years of experience in a BDR, SDR, or similar role, preferably supporting mid-market or enterprise sales cycles
- • Proven ability to research and engage senior stakeholders in complex organisations, particularly within healthcare or technology sectors
- • Strong written and verbal communication skills with a talent for crafting personalised, compelling outreach messages
- • Collaborative mindset and comfort working closely with Account Executives and cross-functional teams
- • Resilience, consistency, and a genuine motivation to improve your craft through feedback and iteration
- • Interest in healthcare, technology, or mission-driven work (healthtech experience is a plus but not required)
🏖️ Benefits
- • Flexible hybrid working model with 3 days per week in the Melbourne office
- • Annual personal development budget of $500 to support courses, conferences, or skill-building
- • Equity participation in the company, allowing you to become an owner as Heidi grows
- • Access to learn from world-class engineers, designers, and clinicians in a diverse, high-performing team
- • Opportunity to create global impact by contributing to a product used in over two million patient visits weekly
- • Clear pathway to fast-track your startup career if you demonstrate strong performance and impact early on
Skills & Technologies
Hybrid
About Heidi Health Pty Ltd
Heidi Health is an Australian clinical software company that provides AI-powered medical scribe and workflow automation tools for healthcare providers. Its platform records and transcribes patient consultations in real time, generating structured clinical notes, referral letters and coding suggestions that integrate directly with electronic medical record systems. The company serves general practitioners, specialists and allied health professionals, aiming to reduce administrative burden and improve documentation accuracy while maintaining data security and compliance with Australian healthcare standards.
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