Business Development Representative (Future Hiring)

📋 Description

• • Serve as a Business Development Representative (BDR) supporting SugarAI’s North America sales team by executing outbound prospecting strategies to generate qualified opportunities.
• • Leverage account intelligence and buyer insights to identify and prioritize strategically targeted accounts within the CRM and enterprise software markets.
• • Engage key decision-makers through multi-channel outreach including phone calls, personalized email sequences, video messaging, and social selling on platforms like LinkedIn.
• • Conduct research on prospects’ industries, business initiatives, and organizational challenges to tailor outreach and align SugarAI’s AI-driven CRM value proposition with specific customer needs.
• • Uncover buying signals and pain points during initial conversations to qualify leads and transition high-intent prospects to the sales team.
• • Collaborate daily with the sales and marketing teams to refine messaging, share feedback on prospect responses, and improve outbound campaign effectiveness.
• • Maintain accurate and up-to-date records of all outreach activities, prospect interactions, and pipeline progress in CRM systems.
• • Meet or exceed weekly and monthly targets for outreach volume, qualified meetings booked, and pipeline generated.
• • Participate in team huddles, training sessions, and performance reviews to continuously improve prospecting techniques and product knowledge.
• • Work on-site four days per week in the Denver office to ensure close collaboration with the sales team, managers, and cross-functional partners.
• • Stay current on SugarAI’s product capabilities, competitive landscape, and evolving AI-powered CRM features to confidently articulate value to prospects.
• • Contribute to a culture of ownership, continuous growth, and thoughtful idea execution by proactively suggesting improvements to prospecting workflows and outreach strategies.
• • Represent SugarAI professionally in all external communications, embodying the company’s commitment to precision, context, and real-world impact in customer relationships.