Job Overview
Location
USA FL - Remote
Job Type
Full-time
Category
Operations
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • Provides technical support to users for business applications, addressing issues and optimizing system performance. Reviews application-related problems, conducts performance analysis, and delivers user training to enhance efficiency and usage. Maintains system-driven, data-populated forms (e.g., deeds, policy jackets, schedules, affidavits, settlement documents) to ensure accuracy, compliance, and proper workflow execution.
- • Leads troubleshooting for complex business application issues, often coordinating with vendors and IT development teams. Develops and delivers training for support specialists to build team capability and ensure consistent support practices. Analyzes system performance, identifies trends, and recommends enhancements to optimize business processes.
- • Acts as a subject matter expert (SME) for specific applications, guiding best practices and offering strategic insights. Drives process automation and system improvement initiatives to enhance user experience and operational efficiency. Participates in on-site customer visits to foster relationships and gather direct feedback for continuous improvement.
- • Applies advanced knowledge and independent judgment to address complex, non-routine problems. Considers internal and external factors that may impact work outcomes and contributes to achievement of operational, project, or service objectives. Individual contributor performing work independently; seeks guidance as appropriate for highly complex matters.
🎯 Requirements
- • High school diploma required; Bachelor’s preferred
- • Typically requires 5+ years of related work experience
- • Experience with business applications, system performance analysis, and user training
- • Ability to lead troubleshooting and coordinate with vendors and IT teams
- • Strong analytical skills to identify trends and recommend process improvements
- • Subject matter expertise in specific applications and ability to guide best practices
🏖️ Benefits
- • Competitive benefits package including health and wellness insurance options
- • Paid time off
- • 401(k) with company match
- • Employee stock purchase program
- • Employee discounts
Skills & Technologies
About Stewart Title Guaranty Company
Stewart Title Guaranty Company is a leading provider of title insurance and related services in the United States and internationally. Founded in 1893, the company offers a comprehensive suite of solutions for residential and commercial real estate transactions. Their services include title searches, title examinations, title insurance policies, escrow services, and closing services. Stewart is committed to protecting property owners and lenders from financial loss due to title defects, liens, or encumbrances. With a vast network of agents and direct operations, Stewart aims to deliver a seamless and secure real estate closing experience for all parties involved. They leverage technology and expertise to streamline processes and mitigate risks in property transactions.
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