Business Operations Associate

Bjak Sdn. Bhd.

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• Business Operations Associate role focused on supporting hiring, operations, and business execution across A1 to ensure important initiatives are executed efficiently by coordinating stakeholders, managing priorities, and maintaining operational discipline.
• Day-to-day responsibilities include coordinating hiring activities, interviews, and recruiter relationships; supporting agency onboarding, communication, and follow-ups; managing project trackers, action items, and operational workflows; coordinating meetings, events, travel, and business logistics; supporting office setup, vendor management, and local operational activities; preparing reports, summaries, and presentations for leadership; ensuring follow-through on key initiatives and outstanding actions; and helping maintain efficient day-to-day business operations.
• The role operates within A1, a company building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising, and workflows with minimal prompting, focused on high reliability for long-running workflows, persistent context, and real-world task completion.
• The person in this role will learn to manage cross-functional operational workflows, develop stakeholder coordination skills, gain experience in recruiting operations and agency management, and contribute to high-talent-density environments with high ownership and standards, preparing them for broader operational leadership.

🎯 Requirements

• Strong organisational and coordination skills
• Excellent attention to detail and follow-through
• Ability to manage multiple priorities simultaneously
• Strong written and verbal communication skills
• Comfortable working across different teams and stakeholders
• Resourceful, proactive, and able to solve problems independently

🏖️ Benefits

• Hands-on environment where everyone contributes directly to company success
• High talent density, high ownership, and high standards culture
• Opportunity to work closely with leadership on broad range of activities
• Exposure to recruiting operations, agency management, office setup, events, and business administration
• Virtual or onsite interview flexibility with speed, transparency, and decisiveness valued

Skills & Technologies

Junior

Onsite

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Bjak Sdn. Bhd.

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About Bjak Sdn. Bhd.

Bjak operates Malaysia’s largest digital auto-insurance marketplace, enabling instant price comparison and online purchase of motor coverage from leading insurers. The platform uses proprietary technology to simplify complex tariffs, deliver personalised quotes and e-policy issuance within minutes, eliminating paperwork and agent visits. Licensed by Bank Negara Malaysia, Bjak also offers road-tax renewal, accident assistance and claims support, serving millions of drivers nationwide while partnering with insurers to increase digital distribution efficiency and customer reach.

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