Business Operations Manager at IT & Climate NGO (Remote, Namibia/Botswana | English)

Open Energy Transition

Job Overview

Location

All-Remote

Job Type

Full-time

Full Job Description

📋 Description

• We are currently looking for a Business Operations Manager to take ownership of our operational management system, and help ensure that OET continues to operate effectively, efficiently, and compliantly as we grow.
• In the past two years, OET has grown from 20 to over 50 team members. We are now at a crucial crossroads where our operational systems, including our newly created ISMS, need to be further professionalized such that we can maintain or improve operational efficiency as we grow further.
• To do so, we are looking for an experienced builder, who enjoys continuously looking for the weakest links in our operational systems and proactively addresses these, by improving existing systems or building new ones from the ground up.
• Your main purpose in this role is to take ownership of OET's operational processes across the board. This includes ISO27001 management system, business compliance activities, organizational risk mitigation strategies, operational governance, vendor management processes, and cross-functional operational initiatives.
• You will play a key role in ensuring that important operational responsibilities are managed consistently and effectively, while reducing the administrative burden currently carried by our Department Heads and senior leaders, who you will work closely with.
• You will be responsible for maintaining and improving the systems, processes, documentation, and operational practices that enable our distributed team to work effectively.
• Exciting activities include improving company-wide operational processes, strengthening our governance systems, introducing efficiencies through automation and documentation, supporting strategic operational initiatives, and helping ensure that OET's operational foundations continue to be effective and scale appropriately as we grow.
• The ideal candidate is comfortable working autonomously and fully remotely as part of a dedicated, distributed team, and enjoys creating clarity, structure, and momentum across complex operational work.
• This role requires a high degree of ownership, professionalism, attention to detail, self-management, and follow-through.
• Strong written communication skills are particularly important, as much of our work happens asynchronously across multiple time zones.
• Accurate record-keeping and documentation are also required, as we are cloud-based, and our operations align with ISO standards.

🎯 Requirements

• 8 years minimum experience in business operations, operational excellence, governance, compliance, project management, business administration, or similar operational roles
• Experience maintaining operational processes, governance documentation, and compliance records
• Experience coordinating complex cross-functional initiatives involving multiple stakeholders

🏖️ Benefits

• A flexible, fully-remote work environment where you're trusted to work very autonomously
• The opportunity to take ownership of a critical function within a growing mission-driven organization and have a meaningful impact on how we operate
• A culture that values transparency, empathy, trust, humility, diversity, collaboration, and recognition

📍 Location

• City: null
• Region: null
• Country Code: null
• Is Remote: true

Skills & Technologies

GitHub

Remote

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Open Energy Transition

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About Open Energy Transition

Open Energy Transition is a non-profit organization dedicated to accelerating the global transition to clean energy. They provide open-source tools, data, and platforms to support energy modeling, policy analysis, and project development. Their mission is to empower researchers, policymakers, and industry professionals with the resources needed to understand and navigate the complexities of the energy transition. By fostering collaboration and knowledge sharing, they aim to drive innovation and facilitate the widespread adoption of sustainable energy solutions. Their work focuses on making energy data and modeling accessible, transparent, and actionable for a faster and more equitable clean energy future.

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