Varo Bank, N.A. logo

Business Resilency Manager

Job Overview

Location

US Remote /

Job Type

Full-time

Category

Marketing

Date Posted

September 27, 2025

Full Job Description

đź“‹ Description

  • • Own and continuously evolve Varo’s enterprise-wide Business Resiliency Program, ensuring every critical business process, application, and third-party service can withstand and rapidly recover from disruption—whether it’s a cyber-attack, cloud outage, natural disaster, or regulatory change.
  • • Drive the annual Business Impact Analysis (BIA) end-to-end: coordinate with 20+ business and technology teams to map workflows, quantify financial and customer impact, and translate findings into precise Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Service Level Agreements (SLAs) that become the backbone of Varo’s continuity strategy.
  • • Architect and maintain comprehensive Business Continuity and Disaster Recovery plans that cover on-prem, cloud-native, and hybrid workloads; integrate AWS Well-Architected reliability pillars, Infrastructure-as-Code blueprints, and API-first failover patterns so that Varo’s digital banking platform can restore full service in minutes—not hours.
  • • Design, schedule, and facilitate multi-scenario tabletop, functional, and full-scale exercises twice per year, orchestrating stakeholders from Engineering, Product, Operations, Customer Success, Legal, Compliance, and Executive Leadership to validate end-to-end resiliency under realistic stress conditions.
  • • Produce concise, data-rich post-test reports that highlight gaps, quantify residual risk, and prioritize remediation; own the action-tracking system to ensure every finding is closed within agreed timeframes and reported to the Board Risk Committee.
  • • Serve as the primary liaison with federal and state regulators (OCC, FDIC, CFPB) on continuity matters—delivering briefing decks, evidence packs, and on-site walkthroughs that demonstrate Varo’s adherence to FFIEC guidance and emerging interagency statements on operational resilience.
  • • Evaluate the resiliency posture of 100+ third-party vendors and fintech partners, embedding continuity criteria into due-diligence questionnaires, contract negotiations, and ongoing monitoring; partner with Third-Party Risk Management to issue real-time alerts and coordinate joint response when a supplier experiences an outage.
  • • Act as a resiliency consultant to Engineering and Architecture teams, reviewing new microservices, data pipelines, and customer-facing features for single points of failure; recommend redundancy patterns, chaos engineering tests, and automated failover mechanisms before code reaches production.
  • • Maintain a 24/7 threat-intelligence watchtower: monitor weather, geopolitical, cyber, and supply-chain feeds; issue early-warning notifications, convene the Crisis Management Team, and coordinate customer communications, stakeholder updates, and regulatory filings during active incidents.
  • • Lead post-incident root-cause analyses, translating technical logs and timelines into executive-level narratives that drive systemic fixes, policy updates, and cultural change across the organization.
  • • Build and socialize Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) that quantify program maturity, test coverage, and recovery performance; present monthly dashboards to the CRO and quarterly summaries to the Board.
  • • Develop and deliver role-based training, lunch-and-learns, and phishing-plus-continuity simulations that raise enterprise-wide awareness and ensure every employee knows their role when BC/DR plans activate.
  • • Partner with HR and Facilities to embed pandemic, civil-unrest, and remote-work contingencies into the resiliency framework, ensuring employee safety and regulatory compliance under any scenario.
  • • Continuously scan the regulatory horizon, industry best practices, and emerging technologies (e.g., multi-region Kubernetes, serverless DR, zero-trust network recovery) to future-proof Varo’s resiliency posture and maintain our competitive edge as the first nationally chartered consumer fintech.

🎯 Requirements

  • • 5+ years designing and running enterprise Business Resiliency, Business Continuity, and Disaster Recovery programs in a regulated environment
  • • 7+ years of progressive experience within financial services or high-growth technology companies
  • • Bachelor’s degree required; concentration in Information Security, Computer Science, or Information Technology strongly preferred
  • • Current certification such as CBCP, CBCI, ISO 22301 Lead Implementer, or equivalent; proven fluency in DRI Professional Practices or BCI Good Practice Guidelines
  • • Demonstrated experience presenting resiliency metrics, risk dashboards, and audit findings to senior executives and Board-level committees
  • • Hands-on familiarity with cloud-native architectures (AWS strongly preferred); ability to translate technical DR concepts (snapshots, cross-region replication, chaos engineering) into business language
  • • Willingness to be on-call nights and weekends during declared emergencies or critical exercises

🏖️ Benefits

  • • Competitive base salary of $120,000–$170,000 plus performance bonus and meaningful equity in a high-growth, mission-driven fintech
  • • 100 % remote-first culture with co-working stipends and annual travel budget for team gatherings in cities like San Francisco, Austin, or Washington, D.C.
  • • Comprehensive health, dental, vision, and mental-wellness coverage for you and dependents, starting day one
  • • 20 days PTO, 11 paid holidays, and a recharge week in December—plus flexible time off for volunteering and civic engagement
  • • Annual professional-development fund up to $3,000 for certifications (AWS, advanced BC/DR courses, or leadership training) and industry conferences

Skills & Technologies

AWS
Remote
$120k-$170k
Degree Required

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Varo Bank, N.A.
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About Varo Bank, N.A.

Varo Bank, N.A. is a digital-only national bank based in San Francisco, chartered in 2020. It offers FDIC-insured checking and savings accounts, cash advances up to $250, credit-building products, and automated budgeting tools via a mobile app. The company aims to reduce traditional banking fees and provide real-time financial insights to underserved consumers.

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