Care Coordinator - Davidson County

BlueCross BlueShield of Tennessee

Job Overview

Location

USA, TN, Davidson County, Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Care Coordinator, you will make a lasting impact on members’ lives by ensuring their safety at home or within a community setting, traveling to members’ homes for visits while managing demands from internal and external stakeholders.
• Day to day, you will partner with members and families to identify needed supports and direct services for health, employment, and independent living; collaborate with clinical and social support teams; conduct thorough face-to-face assessments covering physical, behavioral, functional, psycho-social, financial, and employment needs; and utilize criteria to authorize and verify home and community-based services.
• You will join the Volunteer State Health Plan, Inc (VSHP), a subsidiary of BlueCross BlueShield of Tennessee, dedicated to improving health outcomes for diverse members in Davidson County and surrounding areas through compassionate, community-based care.
• In this role, you will develop expertise in care coordination, clinical assessment, and community resource navigation while building strong interpersonal and organizational skills in a fast-paced, mission-driven environment focused on improving quality of life.

🎯 Requirements

• 2 years of experience in a clinical setting
• Registered nurse with an active license in Tennessee or a license in a participating Nurse Licensure Compact state; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW)
• Valid Driver’s License and ability to travel within Davidson County or within 30 miles
• Exceptional customer service, time management, prioritization, and communication skills
• PC skills (basic Microsoft Office and email) and successful completion of a digital literacy assessment
• TB Skin Test (for field work) and willingness to comply with required immunizations and medical tests

🏖️ Benefits

• Opportunity to work a compressed work week after 1 year, upon management approval
• Standard 8:00am – 5:00pm EST schedule with no on-call requirements
• Enrollment in the BCBST Driver Safety Program for those operating company or personal vehicles for business
• Support for professional growth with 24 months in role required before eligibility to post for internal positions
• Commitment to equal employment opportunity and inclusive hiring practices regardless of race, religion, gender, disability, or other protected characteristics

Skills & Technologies

Remote

Degree Required

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BlueCross BlueShield of Tennessee

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About BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee is the largest health-benefit plan company headquartered in the state, providing medical, dental, vision, and Medicare Advantage coverage to individuals, employers, and government programs. Founded in 1945 as a nonprofit mutual insurance company, it administers benefits for more than 3 million members through statewide provider networks, care-management programs, and digital health services. The company also engages in community health initiatives, preventive-care outreach, and value-based reimbursement models to improve outcomes and manage costs across Tennessee.

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