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Job Overview
Location
United States
Job Type
Full-time
Category
Operations
Date Posted
March 21, 2026
Full Job Description
đź“‹ Description
- • As a Case Manager at Public Interest Co., you will play a critical role in driving financial recovery for healthcare organizations by managing end-to-end recovery cases that identify and reclaim funds owed by third-party payers, directly impacting clients’ ability to reinvest in care delivery.
- • You will own a portfolio of recovery cases from intake to resolution, using AI-powered legal tech tools to validate claims, navigate complex insurance systems, and negotiate outcomes with payers—ensuring accuracy, compliance, and maximum recovery without adding administrative burden to healthcare providers.
- • Day to day, you will manage a dynamic portfolio of recovery cases, tracking each stage from initial identification through documentation, payer outreach, negotiation, and final resolution, ensuring timely progression and adherence to internal workflows.
- • You will leverage internal data platforms and analytics tools to identify high-value recovery opportunities, spotting patterns in claim denials, payment discrepancies, and liability patterns that others might overlook.
- • You will communicate professionally and persistently with insurance carriers, third-party administrators, and legal entities to validate coverage, submit documentation, and negotiate settlements or recoveries.
- • You will maintain meticulous case records in our system, ensuring data integrity, audit readiness, and seamless handoffs between teams, while flagging anomalies or documentation gaps for review.
- • You will collaborate closely with Legal and Operations teams on complex, escalated, or novel cases, providing factual summaries, timelines, and evidence to support legal strategies or process refinements.
- • You will actively identify bottlenecks, redundant steps, or inefficiencies in current workflows and propose data-driven improvements to enhance scalability, accuracy, and team throughput.
- • You will continuously learn and adapt to new tools, systems, and regulatory nuances in healthcare reimbursement, becoming a trusted operator who bridges operations, data, and legal domains.
- • The Public Interest Company is a mission-driven technology firm transforming healthcare financial integrity by combining AI, legal expertise, and workflow automation to recover billions in misallocated funds—helping health plans, provider groups, and self-funded employers reclaim revenue that rightfully belongs to patient care.
- • Our team operates in a lean, high-velocity startup environment where ownership, initiative, and impact are valued over hierarchy—you’ll work directly with founders and senior leaders, seeing the tangible results of your efforts in real time.
- • In this role, you will develop rare cross-functional fluency in healthcare operations, data analytics, insurance adjudication, and legal workflows—skills that are highly transferable and increasingly valuable in health tech, fintech, and compliance-driven industries.
- • You will gain accelerated professional growth by owning outcomes from day one, solving ambiguous problems, and contributing to process innovation—building a foundation for advancement into senior operations, analytics, or legal operations roles.
🎯 Requirements
- • Bachelor’s degree in any field
- • 0–2 years of experience in operations, customer support, analytics, or related roles
- • Strong problem-solving ability and exceptional attention to detail
- • Analytical mindset with comfort working with data to identify patterns and trends
- • Clear, professional written communication skills for payer outreach and documentation
- • Ability to manage multiple concurrent workflows and prioritize effectively under shifting demands
- • High ownership and self-direction—ability to work independently with minimal oversight
- • Comfort learning new software tools, systems, and platforms quickly
🏖️ Benefits
- • Immediate ownership: Manage real recovery cases and drive measurable outcomes within weeks of joining
- • High-impact work: Directly contribute to revenue recovery that funds care delivery for healthcare clients
- • Accelerated learning: Build expertise across healthcare operations, data systems, AI-assisted legal tech, and insurance workflows
- • Startup environment: Thrive in a fast-paced, low-bureaucracy culture with direct access to leadership and rapid iteration
- • Professional development: Gain transferable skills in case management, data analysis, negotiation, and process improvement
- • Collaborative team: Work alongside dedicated professionals in legal, operations, and engineering who value initiative and integrity
Skills & Technologies
Onsite
Degree Required
About Public Interest Co.
Public Interest Co. is a technology company that builds civic engagement software and data tools for governments, nonprofits, and community organizations. Its flagship product, Public Interest, enables cities to manage participatory budgeting, policy feedback, and public consultations through digital interfaces. Founded in 2020, the company focuses on increasing transparency and participation in local governance by providing secure, user-friendly platforms that integrate with existing government systems. Clients include municipal agencies, advocacy groups, and foundations seeking to modernize public engagement processes while maintaining accessibility and compliance with public records laws.
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