Central Study Coordinator - Retention

📋 Description

• • The Central Study Coordinator – Retention (CSC-R) role at CareAccess Inc. combines clinical research and patient education skills to deliver a strong customer experience for participants in the Future of Medicine program, acting as a virtual partner to individuals interested in clinical research.
• • Day-to-day responsibilities include managing participant retention work, building rapport in a virtual environment, preparing participants for clinical studies through education, organizing and sharing lab results with internal staff, escalating results to physicians when needed, managing retention activity in a tech system, collaborating with CSC-Rs, physicians, and sites, reviewing education materials, identifying new retention strategies, scheduling and facilitating participant calls, and analyzing study protocols to match participants.
• • CareAccess Inc. is dedicated to making the future of health better for all by bringing world-class research and health services directly to communities facing barriers to care through hundreds of research locations, mobile clinics, and clinicians globally, with initiatives like Future of Medicine and Difference Makers putting people at the heart of medical progress.
• • In this role, you will develop expertise in clinical research coordination, patient retention strategies, medical terminology, GCP regulations, and remote patient engagement while contributing to meaningful health outcomes and gaining experience in a mission-driven organization focused on equitable access to research and care.