Channel Account Manager II - EMEA

Huntress Labs, Inc.

Job Overview

Location

Remote Ireland

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a trusted advisor to channel partners across EMEA, driving adoption and maximizing value derived from Huntress’s cybersecurity platform.
• Build and sustain long-term relationships with multiple stakeholders within assigned partner organizations to foster loyalty and ensure high satisfaction levels.
• Own and drive measurable outcomes in partner retention, expansion, and overall satisfaction, aligning all efforts with Huntress’s Outcome-Obsessed culture.
• Proactively identify systemic friction points in the post-sales partner lifecycle and design creative, self-initiated engagement strategies to resolve issues and energize partners.
• Collaborate closely with Sales and Marketing teams to develop and implement training, educational programs, and empowerment initiatives that enhance partner success.
• Manage and nurture relationships with third-party reseller channels to ensure alignment with Huntress’s mission of providing enterprise-grade cybersecurity to under-resourced IT teams.
• Maintain accurate and up-to-date partner pipelines and account health metrics using HubSpot or equivalent CRM platforms.
• Take personal accountability for achieving team goals tied directly to partner growth, renewal rates, and revenue expansion within assigned territories.
• Act with urgency and autonomy in a fast-paced, high-growth environment, demonstrating a strong bias for action and problem-solving without waiting for direction.
• Represent Huntress as a passionate advocate for small and mid-market businesses, ensuring partners are equipped to deliver exceptional service to end customers.
• Contribute to a culture of inclusivity and empowerment by valuing diverse perspectives and fostering open communication across global partner ecosystems.
• Participate in annual travel to the United States 1–2 times per year for company-wide events and team alignment.

🎯 Requirements

• 5+ years of experience in Customer Success, Account Management, or Direct Sales roles, preferably focused on mid-market and below accounts
• Strong experience in SaaS, with preference for background in the cybersecurity industry
• Proficiency with HubSpot or similar CRM platforms to manage partner pipelines and account health
• Passion for collaborating with both in-house IT teams and third-party reseller channels
• Strong bias to action with proven ability to execute effectively in a rapid-growth environment
• Ability to work autonomously and take ownership of outcomes in a fully remote, global setting

🏖️ Benefits

• 100% remote work environment since company founding in 2015
• New starter home office set up allowance of €480
• Generous personal leave entitlements
• Digital monthly reimbursement of €111
• Travel to the US 1–2 times per year for company events
• Access to BetterUp platform for personal and professional coaching

Skills & Technologies

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Huntress Labs, Inc.

Visit Website

About Huntress Labs, Inc.

Huntress Labs, Inc. delivers managed cybersecurity services focused on small and mid-sized businesses. The company’s cloud platform combines human threat hunters with endpoint detection and response technology to identify persistent footholds, ransomware, and other advanced attacks that bypass traditional antivirus. It provides continuous monitoring, incident response guidance, and security awareness training through a partner-first channel of managed service providers and resellers. Founded in 2015, Huntress protects hundreds of thousands of endpoints across healthcare, education, and other regulated industries, emphasizing affordability and actionable intelligence for resource-constrained IT teams.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.