Job Overview
Location
IE - Ireland Home Worker
Job Type
Full-time
Category
Operations
Date Posted
May 13, 2026
Full Job Description
📋 Description
- • The Claims Handler role at Sedgwick is essential for delivering quality claims service to leading insurers, ensuring customer satisfaction and supporting business revenue goals through accurate, timely claim management from first notice of loss to payment.
- • Day-to-day responsibilities include managing assigned desktop claims, providing accurate advice based on policy terms, reviewing cases for settlement within authority levels, handling customer interactions courteously and efficiently, liaising with insurer reps, maintaining personal development portfolios, and contributing to team goals and process improvements.
- • Sedgwick is a global leader in claims management services with 33,000 colleagues, recognized as a Great Place to Work®, Fortune Best Workplace in Financial Services & Insurance, and Forbes Best-in-State Employer, offering a caring culture and strong work-life balance.
- • The role offers opportunities to develop insurance expertise, achieve minimum competency qualifications, enhance decision-making and problem-solving skills, and grow professionally through training and development programs aligned with regulatory standards.
🎯 Requirements
- • APA Qualification essential
- • Excellent communication and organisational skills
- • Resilient and adaptable in a fast-paced environment
- • Strong decision-making and problem-solving capability
- • Ability to identify process inefficiencies and propose practical solutions
- • Have a full working knowledge of CPC & Central Bank of Ireland Regulatory Requirements
🏖️ Benefits
- • Bike to Work Scheme
- • Tax Saver Travel Scheme
- • Discounted on-site Gym Membership (Dublin 4)
- • Discounted onsite Montessori (Dublin 4)
- • Health Insurance Scheme
- • Professional and personal development opportunities
Skills & Technologies
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About Sedgwick Claims Management Services, Inc.
Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.
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