Job Overview
Location
Berlin
Job Type
Full-time
Category
Operations
Date Posted
April 23, 2026
Full Job Description
đź“‹ Description
- • The Client Delivery Lead at Kraken Technologies Limited plays a pivotal role in driving the company’s mission to transform the global energy sector through technology, supporting European clients in their migration to and long-term use of the Kraken platform for sustainable energy management.
- • Day to day, the role involves managing a specific technology domain (such as billing, finance, or communications) for client projects, acting as the primary liaison between Kraken’s internal technology and operational teams and the client to ensure alignment on requirements, timelines, and delivery outcomes.
- • The role requires deep collaboration with product managers and developers to translate client needs into development requests, while also guiding clients in adapting their ways of working to align with Kraken’s agile, innovation-driven development style.
- • The Client Delivery Lead is responsible for understanding both the Kraken platform and client-specific challenges, refining solutions by leveraging existing capabilities or identifying gaps that require new development, and ensuring seamless integration of technology, people, and processes to deliver measurable improvements in client operations.
- • This position offers the opportunity to work at the forefront of energy industry transformation, gaining expertise in large-scale technology migrations, client advisory, and cross-functional project leadership within a mission-driven, fast-growing tech company focused on sustainability.
- • Success in this role means enabling clients to modernize their customer information systems, improve billing accuracy, enhance customer experience through AI-driven communications, and optimize grid and resource management — all contributing to a greener, more resilient energy future.
- • The role is based in Berlin and sits within Kraken’s Client Delivery team, which has a proven track record of leading industry-leading migrations and setting new benchmarks for business transformation in the utilities and energy sectors over the past four years.
🎯 Requirements
- • Proven experience in client delivery, project management, or technology consulting within the energy, utilities, or related infrastructure sectors.
- • Strong understanding of energy industry operations, including billing systems, customer information systems (CIS), meter data management, or CRM platforms.
- • Ability to bridge technical and non-technical stakeholders, translating client business needs into clear technical requirements and development requests.
- • Experience working in agile environments and collaborating with product, engineering, and operations teams to drive delivery outcomes.
- • Excellent communication, stakeholder management, and problem-solving skills, with a client-centric mindset.
- • Familiarity with Kraken’s platform or similar enterprise SaaS solutions in the energy domain is a strong advantage.
🏖️ Benefits
- • Opportunity to work on meaningful, impact-driven projects that accelerate the global transition to sustainable energy.
- • Collaborative, innovative culture with access to cutting-edge technology and a team at the forefront of energy tech innovation.
- • Professional growth through exposure to complex, large-scale client transformations and cross-functional leadership opportunities.
- • Based in Berlin with access to a dynamic, international work environment and Kraken’s global network of energy innovators.
- • Competitive compensation and benefits package aligned with Kraken’s mission and growth stage.
- • Flexibility to shape ways of working and contribute to evolving best practices in client engagement and technology adoption.
Skills & Technologies
Senior
Onsite
About Kraken Technologies Limited
Kraken builds the Kraken platform — a cloud-native, AI-powered operating system for utilities and energy companies that automates the energy supply chain (customer lifecycle, billing/CRM, trading and asset optimisation, migration from legacy systems) to enable faster product innovation, lower operating costs, and support distributed/renewable energy use.
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