Job Overview
Location
Remote-USA
Job Type
Full-time
Category
Product Management
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Leads and manages the full project implementation lifecycle for multiple credit and debit card processing projects, ensuring timely and accurate delivery of deliverables.
- • Directs project work teams and coordinates all phases of operational implementation using established PMI project management methodologies.
- • Facilitates work breakdown processes to define tasks, durations, effort, and dependencies, establishing comprehensive project schedules.
- • Partners with technology leaders to understand interdependencies and lead times, identifying necessary resources and building detailed project plans.
- • Drives cross-functional collaboration among team members from multiple disciplines, assigning responsibilities and leading meetings to meet delivery objectives.
- • Maintains and ensures completeness, currency, and proper storage of all project documentation.
- • Prepares and distributes project reports and communications to technology teams, sponsors, stakeholders, functional managers, and consultants.
- • Acts as the primary liaison between Velera and key client executive staff, managing expectations around timing, functionality, and business objectives for successful go-lives.
- • Coordinates integration elements including project plan development, execution, and change control for both internal and client-facing projects.
- • Troubleshoots project issues and escalates critical concerns to upper management when necessary.
- • Leads lessons learned exercises and participates in root cause analysis discussions to improve future project outcomes.
- • Ensures timely communication through structured planning, information distribution, performance reporting, and administrative closure.
- • Collaborates with other project managers, subcontractors, external consultants, customer resources, and third-party providers to maintain project quality standards.
- • Facilitates project kick-off meetings, specification sessions, and client-facing discussions to align on business objectives and technical requirements.
- • Travels to client locations (up to 25%) to meet with client personnel, including IT teams, to discuss network connectivity, file mapping, and system specifications.
- • Maintains in-depth understanding of payment processing systems, card industry standards, ATM networks, and related financial technology products.
- • Maintains active interaction with credit unions, MasterCard, Visa, and other payment processors to coordinate product and project initiatives.
- • Performs other duties as assigned to support client delivery objectives and organizational goals.
🎯 Requirements
- • Bachelor’s degree in a related field or equivalent combination of education and experience
- • 3 years of project management experience
- • 3 years of client-facing experience
- • 3 years of experience in the financial services industry with card processing and payment solutions preferred
- • Working knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project)
- • Working knowledge of enterprise project management tools and various project methodologies
🏖️ Benefits
- • Competitive wages ($67,700 - $86,300)
- • Medical, dental, and vision insurance with telemedicine
- • Paid Time Off (PTO) and 12 paid holidays
- • 401(k) with employer match
- • Health Savings Accounts (HSA) with company contributions
- • Mental health support through Employee Assistance Program (EAP)
- • Tuition reimbursement and wellness program
- • Maternity, parental, and family care leave
- • Community Volunteer Time Off
- • Company-paid disability insurance
- • Flexible Spending Accounts (FSA)
- • Supplemental insurance options
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About CO-OP Financial Services
CO-OP Financial Services, operating as Velera, is a financial technology cooperative serving credit unions across the United States. It provides payment processing, digital banking platforms, ATM and shared-branch networks, fraud management and data analytics tools. The organization enables credit unions to offer members secure, modern banking experiences comparable to large banks while maintaining cooperative ownership and governance. Services include credit, debit and prepaid card processing, online and mobile banking solutions, real-time payments and contactless technologies. Founded in 1981, the company rebranded its technology arm to Velera in 2023 to emphasize innovation and growth in the fintech sector.
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