Client Service Director | Managed Care Workers Compensation Experience Required | Remote

📋 Description

• • As a Client Service Director at Sedgwick, you will lead strategic account management for complex workers' compensation clients, driving retention, satisfaction, and revenue growth while overseeing multidisciplinary teams and ensuring service excellence.
• • Day to day, you will conduct pre-renewal visits, prepare client service instructions, negotiate service plan improvements, coordinate invoicing and audits, provide stewardship reporting, and supervise local client services staff through hiring, performance development, and team leadership.
• • Sedgwick is a global leader in claims management services with 33,000 colleagues, recognized as a Great Place to Work®, Fortune Best Workplace in Financial Services & Insurance, and Newsweek’s America’s Greatest Workplaces, offering a caring culture and work-life balance.
• • In this role, you will develop expertise in managed care workers’ compensation, strengthen analytical and vendor management skills, lead cross-functional initiatives, and grow your career through professional development opportunities and exposure to a global network of experts.