Client Success Manager

📋 Description

• • The Client Success Manager at Metergy Solutions LLC develops strong, positive, business-to-business relationships with a defined portfolio of clients, serving as the primary point of contact for landlords and property managers regarding billing, products, scheduling, and general inquiries.
• • Day to day, the role involves maintaining close client contact, understanding client needs and strategic direction, facilitating client requests, collaborating across departments to resolve inquiries, and providing proactive communication to ensure client satisfaction and retention.
• • Metergy is a technology-driven submetering provider with over 45 years of experience, more than 900,000 contracted meters, and a mission to reduce carbon emissions through accurate utility data; backed by Brookfield Infrastructure Partners and recognized as a Great Place to Work for two consecutive years.
• • In this role, the individual can develop expertise in B2B client management within the sustainability and infrastructure sectors, gain experience in cross-functional collaboration, and contribute to decarbonization efforts while growing professionally in a stable, mission-driven organization with startup energy and strong investor support.