Job Overview
Location
Remote in USA
Job Type
Full-time
Category
Customer Support
Date Posted
April 7, 2026
Full Job Description
📋 Description
- • As a Client Support Specialist at TrueML, Inc., you will serve as the operational backbone of the client-facing department, ensuring every account is handled with precision and every client interaction meets high standards for compliance and quality.
- • Day to day, you will coordinate across internal teams to maintain seamless client experiences, manage account workflows, monitor service delivery, and support compliance-driven processes in a fast-paced, hybrid remote environment.
- • You will join a mission-driven team focused on delivering reliable, compliant financial technology solutions, where attention to detail and cross-functional collaboration are essential to client satisfaction and operational excellence.
- • In this role, you will develop strong operational and client service expertise, gain experience in compliance-sensitive environments, and build skills in process coordination and stakeholder communication that support career growth in client operations or account management.
Skills & Technologies
About TrueML, Inc.
TrueML builds machine-learning-driven SaaS for debt-collection agencies, creditors and government. Its cloud platform applies predictive models to optimize outreach cadence, channel and messaging while ensuring TCPA, FDCPA and Reg F compliance. APIs ingest consumer data and return contact strategies that raise liquidation rates and lower complaints. The company was founded in 2013 in San Francisco and serves regional banks, fintech lenders, utilities and municipal courts across the United States.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
