Job Overview
Location
Remote
Job Type
Full-time
Category
Customer Success
Date Posted
May 17, 2026
Full Job Description
đź“‹ Description
- • Deliver clinical and operational expertise by providing education and training support for GE Healthcare’s Maternal Infant Care (MIC) product portfolio to clinical end-users in Labor & Delivery settings.
- • Correlate theoretical clinical knowledge with product and software functionality to enable clinicians to achieve optimal performance from GE Healthcare equipment.
- • Conduct pre-sale clinical evaluations and educational sessions to potential customers to support sales initiatives and demonstrate product value.
- • Develop and administer tailored clinical training programs to end-user personnel in alignment with Sales Order Agreements (SOA) to drive high Net Promoter Scores (NPS).
- • Collaborate with sales, project management, and service teams using an integrated account management approach to coordinate and execute customer training as defined by SOA terms.
- • Drive revenue generation through the delivery of on-site and remote clinical education sessions, ensuring full utilization of training commitments.
- • Complete comprehensive, consistent, and timely documentation for all training activities from pre-sale through post-implementation phases.
- • Provide ongoing post-installation training and support to existing customers, including updates for new product enhancements or software releases.
- • Maintain strong customer relationships and serve as a liaison to communicate clinical feedback, technical issues, and product improvement opportunities to LCS Management, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support.
- • Manage and optimize national travel and lodging (T&L) budget, ensuring compliance with expense guidelines and maintaining accurate, complete records.
- • Travel up to 100% (4–5 days per week, including weekends) across the United States and Canada using multiple modes of transportation including air, car, and train.
- • Proficiently utilize standard software tools including Windows Outlook, Word, PowerPoint, and Excel, as well as web-based and intranet systems for training delivery and documentation.
- • Rapidly learn and master specialized industry-specific software platforms to deliver digital education and training solutions to clinical teams.
🎯 Requirements
- • 4 years of direct patient care experience in a Labor & Delivery setting
- • Bachelor’s degree from an accredited institution with a minimum of 5 years of experience as a Registered Nurse (RN)
- • Active, unencumbered RN license
- • Must reside in the Central region (Tennessee and Kentucky)
- • Willingness and ability to travel up to 100% (4–5 days per week, including weekends) within the U.S. and Canada
- • Proficient in Windows Outlook, Word, PowerPoint, Excel, and web-based applications; ability to learn specialized clinical software
🏖️ Benefits
- • Annual base salary range of $92,000–$138,000
- • Eligibility for performance-based incentive compensation, including cash bonuses and long-term incentives (LTI)
- • Comprehensive benefits package including medical, dental, and vision insurance
- • Paid time off and 401(k) plan with employee and company contributions
- • Life, disability, and accident insurance coverage
- • Tuition reimbursement program
Skills & Technologies
About GE HealthCare Technologies Inc.
GE HealthCare Technologies Inc. designs, manufactures and services medical imaging, diagnostics, monitoring and life-care equipment for hospitals, clinics and research institutions worldwide. The company’s portfolio includes MRI, CT, ultrasound, X-ray and molecular imaging systems, contrast agents, pharmaceutical diagnostics, ventilators and anaesthesia machines, enterprise digital solutions, and after-sales support, training and financing services. Headquartered in Chicago, Illinois, it operates manufacturing, R&D, sales and service facilities across North America, Europe and Asia.
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