Commercial Escrow Assistant

First American Financial Corporation

Job Overview

Location

USA, Nevada, Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Commercial Escrow Assistant at First American Financial Corporation, you will play a vital role in supporting the seamless execution of commercial real estate transactions, ensuring accuracy, compliance, and exceptional customer service throughout the escrow process. Your contributions directly impact the efficiency and reliability of one of the nation’s most trusted title and escrow providers, helping clients navigate complex multi-property, multi-state transactions with confidence.
• Day-to-day responsibilities include assisting in the preparation of escrow documents for both simple and complex commercial closings, accurately inputting closing statement data into internal systems, managing disbursement workflows, and following up on post-closing items to ensure timely resolution. You will serve as a key point of contact for customers, communicating regularly via phone, email, and other channels while adapting your tone and approach to meet diverse client needs and maintain a professional, empathetic demeanor.
• You will interpret and apply various contractual agreements, title commitments, and escrow instructions to determine appropriate actions during the closing process, ensuring all parties’ obligations are met and risks are minimized. Leveraging innovative escrow technologies and digital platforms, you will help streamline workflows, reduce manual errors, and enhance the overall customer experience through faster, more transparent transaction handling.
• Collaboration is central to this role—you will work closely with escrow officers, title examiners, lenders, real estate agents, and other stakeholders to coordinate timelines, resolve discrepancies, and ensure all documentation is complete and compliant with state and federal regulations. Your attention to detail and proactive problem-solving will help prevent delays and support the team’s commitment to delivering beyond customer expectations.
• First American’s National Commercial Services team operates with a people-first philosophy, fostering an inclusive, supportive environment where innovation is encouraged and every employee is empowered to grow. As part of a Fortune 100 Best Companies to Work For® organization for ten consecutive years, you’ll join a culture that values diversity, equity, and inclusion—not just as principles, but as drivers of business success and employee fulfillment.
• In this role, you will develop deep expertise in commercial escrow procedures, regulatory compliance, and real estate finance, building a strong foundation for advancement into senior escrow officer, team lead, or specialized roles within commercial title and settlement services. You’ll gain hands-on experience with industry-leading technology platforms, refine your client-facing communication skills, and strengthen your organizational and analytical abilities—all while contributing to meaningful transactions that shape communities and businesses across the nation.

🎯 Requirements

• High school diploma or equivalent
• 2+ years of escrow-related experience preferred
• Exceptional time management and organizational skills with proven ability to prioritize tasks and meet deadlines in a fast-paced environment
• Excellent verbal and written communication skills, with the ability to adapt communication style to internal and external stakeholders
• Strong attention to detail, problem-solving mindset, and natural curiosity with eagerness to learn new systems and processes
• Proficiency in MS Office suite (Word, Excel, Outlook) and ability to quickly learn and adapt to new software applications and escrow technologies

🏖️ Benefits

• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and paid sick leave
• Employee stock purchase plan (ESPP)
• Inclusive, people-first culture recognized as a Fortune 100 Best Companies to Work For® for ten consecutive years, with additional accolades for diversity, equity, inclusion, and support for women, LGBTQ+, and multicultural employees

Skills & Technologies

Remote

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First American Financial Corporation

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About First American Financial Corporation

First American Financial Corporation provides title insurance, settlement services, and risk solutions for real estate transactions in the United States and abroad. The company offers title insurance policies, escrow and closing services, tax monitoring, home warranty products, and data and analytics for lenders, servicers, investors, and government-sponsored enterprises. Its segments include title insurance and services, specialty insurance, and corporate operations. Founded in 1889 and headquartered in Santa Ana, California, First American supports residential and commercial property transactions through a network of agents and direct operations.

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