Job Overview
Location
47 Locations
Job Type
Full-time
Category
Product Management
Date Posted
July 1, 2026
Full Job Description
đź“‹ Description
- • The Complex Litigation Analyst is responsible for analyzing and interpreting insurance policy language, legal authorities, and claims to support the resolution of litigated and non-litigated coverage matters involving personal lines products. This role provides expert guidance to claims partners on coverage issues, ensures alignment with applicable laws and regulations, and identifies potential risks or complexities requiring escalation.
- • Day-to-day duties include serving as the primary coverage advisor for complex personal lines matters, reviewing and analyzing policy language and claim facts, providing guidance to casualty and homeowner claims personnel, escalating highly complex issues to senior specialists, participating in special projects and workgroups, monitoring legal and regulatory developments, and supporting the development and delivery of coverage training materials.
- • CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. The company builds innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life’s uncertainties, fostering a collaborative, inclusive culture where employees’ strengths can grow and ideas drive real impact.
- • In this role, the person can develop deep expertise in insurance coverage interpretation, legal and regulatory analysis, and cross-functional collaboration. They can achieve professional growth through involvement in special projects, training initiatives, and process improvements, while contributing to a mission-driven organization committed to empowering members, employees, and communities.
🎯 Requirements
- • 4+ years of claims, legal, insurance coverage, or related professional experience
- • High School diploma required
- • Experience supporting litigated claims or coverage-related matters
- • Experience handling casualty, homeowner, or coverage-related claim matters
- • Demonstrated ability to analyze policy language and legal authorities
- • Strong analytical, research, and problem-solving skills
🏖️ Benefits
- • Total compensation package with annual bonus eligibility for most roles
- • 401(k) with a company match
- • Flexible Workplace with remote-first culture and ability to work from various locations
- • Inclusion and Belonging initiatives fostering an environment where people feel valued and heard
- • Sustainability efforts focused on building resilient communities and reducing environmental impact
- • Opportunity for company-wide annual discretionary bonus through Annual Incentive Plan (AIP) of up to 8% of eligible pay
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About CSAA Insurance Group
CSAA Insurance Group, a AAA insurer, specializes in providing auto and home insurance coverage to AAA club members across a broad geographic footprint. With operations spanning Arizona, Colorado, Connecticut, Delaware, Maryland, Montana, Nevada, Oklahoma, Oregon, South Dakota, Utah, Washington D.C., and Wyoming, alongside specific regions in California, Idaho, Indiana, Kansas, Kentucky, New Jersey, New York, Ohio, Pennsylvania, Virginia, and West Virginia, the group demonstrates significant regional scale. They empower policyholders with online tools for managing policies and payments, enhancing accessibility. As a robust insurer within the AAA network, CSAA Insurance Group focuses on safeguarding assets for a substantial and diverse customer base.
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