Ciena Corporation logo

Consultant, Customer Order Fulfillment

Job Overview

Location

Remote-UK Zone 2

Job Type

Full-time

Category

Operations

Date Posted

May 22, 2026

Full Job Description

đź“‹ Description

  • • As a Global Fulfillment Leader at Ciena Corporation, you will play a critical role in ensuring end-to-end supply assurance across a global product portfolio, protecting customer delivery commitments and revenue outcomes by driving order prioritization, resolving supply constraints, and advising on delivery risk.
  • • Your day-to-day responsibilities include leading supply assurance for assigned products and customer segments, resolving supply and distribution constraints through coordination with Supply Planning, Procurement, and Distribution teams, executing within order promising frameworks, delivering executive-level summaries of supply status and risks, performing revenue and opportunity analysis, leading root cause analysis of service failures, and influencing cross-functional outcomes through data-driven insights without direct authority.
  • • You will join a global technology leader committed to a people-first approach, where flexibility, individual growth, well-being, and belonging are prioritized, and where business success is aligned with meaningful social and societal impact.
  • • In this role, you will develop expertise in global supply chain execution, strengthen your ability to influence without authority, master data-backed decision-making in high-stakes environments, and gain visibility into executive-level supply chain strategy while contributing directly to customer satisfaction and revenue protection.

🎯 Requirements

  • • Bachelor’s degree in Supply Chain, Finance, Business, or a related field
  • • Experience with Kinaxis Rapid Response
  • • 8+ years of experience in Supply Chain with application across Supply Planning, Master Scheduling, Customer Order Promising, Supply Assurance, or Order Fulfillment
  • • Experience with MRP/ERP systems and adherence to planning standards
  • • Application of advanced data analysis techniques using Excel to interpret large, complex datasets
  • • Development of executive-ready presentations and written communication using PowerPoint

🏖️ Benefits

  • • Flexible work environment that empowers individual growth, well-being, and belonging
  • • Opportunity to work with a global leader in high-speed connectivity committed to meaningful social, community, and societal impact
  • • Culture focused on prioritizing humanity alongside business priorities
  • • Equal Opportunity Employer commitment including disability and protected veteran status
  • • Commitment to building an environment where employees feel respected, valued, and heard

Skills & Technologies

Remote
Degree Required

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Ciena Corporation logo
Ciena Corporation
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About Ciena Corporation

Ciena Corporation designs, manufactures and sells network hardware, software and services that underpin global communications infrastructure. Its packet-optical, routing and switching platforms, along with automation and analytics software, enable wireline and wireless carriers, data-center operators and large enterprises to scale bandwidth, reduce latency and manage traffic across metro, long-haul and submarine networks. Founded in 1992 and headquartered in Hanover, Maryland, the company supports customers in more than 80 countries and invests heavily in coherent optical, photonic silicon and software-defined networking technologies to advance 5G, cloud and edge applications.

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