Correspondent (BlueCare)

📋 Description

• • The Correspondent role at BlueCare Plus is responsible for preparing and responding to member and provider correspondence related to insurance products, claims, accounts, and services, ensuring clear and accurate communication of policies, laws, and regulations.
• • Day-to-day duties include modifying correspondence templates, preparing and distributing letters and emails, processing outgoing communications, collaborating with internal teams to gather necessary information, and providing backup support to the Customer Service team by answering calls when needed.
• • BlueCross BlueShield of Tennessee is a mission-driven healthcare organization committed to improving the health and well-being of its members through accessible, high-quality insurance products and services, with a strong focus on equity and inclusion in employment practices.
• • In this role, the individual will develop expertise in healthcare correspondence, insurance claims processing, and regulatory communication, while building strong organizational, decision-making, and interpersonal skills through cross-functional collaboration and real-world problem-solving.