Job Overview
Location
Remote - Florida
Job Type
Full-time
Category
Sales
Date Posted
May 20, 2026
Full Job Description
đź“‹ Description
- • The CRC Benefits Account Manager is the primary client-facing role responsible for managing and servicing a high-volume portfolio of small group employer accounts, serving as the trusted point of contact throughout the account lifecycle.
- • Day-to-day responsibilities include managing client service needs via phone and email, conducting virtual meetings for open enrollment and renewals, handling service issues with urgency, maintaining CRM records, supporting renewals, identifying cross-sell opportunities, assisting with compliance questions, and participating in team meetings and special projects.
- • CRC Benefits is an industry-leading provider of benefits services with a culture rooted in inclusion, trust, collaboration, and innovation, recognized as a Top Workplaces USA award winner for three consecutive years based on employee feedback.
- • In this role, you will develop deep expertise in small group employee benefits, strengthen client relationship management skills, gain experience with compliance frameworks like ERISA and COBRA, and grow professionally within a supportive organization that values employee development and growth.
🎯 Requirements
- • Associate’s degree preferred; minimum of two (2) years of experience in small group employee health benefits or a related insurance environment.
- • Solid understanding of small group insurance products, carrier procedures, and plan design — including medical, dental, vision, life, STD, and LTD.
- • Insurance Producer’s License required.
- • Familiarity with compliance requirements including ERISA, COBRA, FMLA, and ACA/Health Care Reform.
- • Strong proficiency in Microsoft Office (Word, Excel, Outlook); comfortable with web-based tools and CRM platforms.
- • Excellent verbal and written communication skills; able to interact effectively with clients, carriers, and internal team members at all levels.
🏖️ Benefits
- • Access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.
- • Generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.
- • Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
- • Commitment to supporting teammates’ well-being – physical, emotional, financial, social, and professional – through a best-in-class benefits program.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About TIH Insurance Services, LLC
TIH Insurance Services, LLC is a Texas-based wholesale insurance broker and managing general agent specializing in commercial property, casualty, and professional liability coverages. The firm designs and places tailored programs for retail agents and their middle-market clients across construction, energy, real estate, manufacturing, and professional services sectors. It operates as a Lloyd’s coverholder and leverages carrier relationships to deliver admitted and non-admitted solutions, risk management tools, and claims advocacy services throughout the United States.
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