Crisis Care Consultant - All Shifts

Centerstone

Job Overview

Location

Remote - Illinois

Job Type

Full-time

Full Job Description

📋 Description

• As a Crisis Care Consultant at Centerstone, you will play a vital role in a 24/7/365 suicide prevention call team that has been recognized in Time Magazine for its life-saving work, providing immediate support to individuals in acute mental health crisis through clinical screenings, risk assessments, safety planning, and crisis intervention.
• You will conduct brief clinical assessments via telephone, develop safety plans, link callers to appropriate community resources and services, and perform outreach calls to individuals previously engaged by mobile crisis teams to promote ongoing safety and follow-up care.
• Your daily responsibilities include demonstrating high-level clinical knowledge and skill in crisis intervention, maintaining compliance with ethical and accreditation standards, attending team meetings and supervision sessions, and delivering compassionate, professional customer service in all interactions.
• You will collaborate across departments and with external community agencies, hospitals, and mental health providers to ensure seamless service linkage and promote a culture of cooperation, while also assisting with administrative tasks as needed to support team operations.
• Centerstone is a leading nonprofit behavioral health organization with thousands of employees dedicated to transforming lives through evidence-based, compassionate care, offering a mission-driven environment where your work directly contributes to suicide prevention and mental wellness.
• You will join a dynamic, values-driven team grounded in Respect, Expertise, Integrity, and Empowerment, where ongoing training, supervision, and quality assurance practices support professional growth and clinical excellence.
• This role offers meaningful opportunities to develop advanced crisis intervention skills, deepen your understanding of behavioral health systems, and gain hands-on experience in risk assessment, safety planning, and community resource navigation—ideal for recent graduates or early-career professionals seeking to build a career in mental health.
• You will strengthen your communication, empathy, and clinical decision-making abilities while working in a supportive team environment that values continuous learning, peer collaboration, and employee well-being.

🎯 Requirements

• Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or a related field, or certification as a Certified Peer Recovery Specialist
• One year of preferred experience in a behavioral health, crisis intervention, or related helping role
• Demonstrated ability to communicate effectively via verbal, written, virtual, and in-person methods with diverse populations in high-stress situations

🏖️ Benefits

• Medical, dental, and vision health coverage for employees and eligible dependents
• 403b retirement plan with company match to support long-term financial wellness
• Paid time off and ten paid holidays, plus access to Flexible Spending and Health Savings Accounts
• Employee Assistance Program, continuing education opportunities, and Employee Resource Groups to support personal and professional growth

Skills & Technologies

Remote

Degree Required

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Centerstone

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About Centerstone

Centerstone is a nonprofit health system providing mental health and substance-use services across Florida, Illinois, Indiana, and Tennessee. Founded in 1955, it offers crisis care, outpatient therapy, residential treatment, housing support, and community-based programs for children, adults, veterans, and families. The organization also delivers research, training, and employee assistance services while operating a 24/7 crisis hotline and telehealth platforms to expand access.

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