Mercy logo

Pre-Certification Coordinator (Remote)

Job Overview

Location

Remote

Job Type

Full-time

Category

HR & Recruiting

Date Posted

April 15, 2026

Full Job Description

📋 Description

  • The Pre-Certification Coordinator (Remote) at Mercy is responsible for managing patient financial account services, including benefit assessment, insurance verification, pre-certification, pre-authorizations, pre-determination, and referrals management, ensuring accurate and timely processing of healthcare services.
  • Day-to-day responsibilities include verifying patient insurance coverage, obtaining pre-authorizations for medical procedures, coordinating referrals, maintaining accurate records in office-management systems (including EPIC), and communicating effectively with physicians, staff, patients, and insurance provider representatives.
  • Mercy is a leading healthcare organization committed to innovation, technology, and compassionate care, offering a collaborative and supportive work environment where employees contribute to shaping the future of healthcare.
  • In this role, you will develop expertise in healthcare insurance processes, medical coding (CPT/ICD-10/HCPS), and administrative workflows, while gaining experience with EPIC and other healthcare systems, positioning you for advancement in healthcare administration or medical billing.

🎯 Requirements

  • High school diploma or equivalent
  • Minimum two years of experience in healthcare insurance, billing, and coding
  • Proficiency in computer skills including word processing, spreadsheets (Word, Excel), and EPIC
  • Knowledge of current CPT, ICD-10, and HCPCS coding systems and medical terminology
  • Excellent written and verbal communication skills
  • Preferred: Certification as a Coding Specialist

🏖️ Benefits

  • Medical, dental, and vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for employees working 32+ hours per pay period
  • Opportunity to work remotely
  • Collaborative, mission-driven team culture focused on innovation and compassion in healthcare

Skills & Technologies

Remote

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About Mercy

Mercy is a faith-based, nonprofit healthcare organization founded in 1871. It operates a network of hospitals, clinics, and other healthcare facilities across Arkansas, Kansas, Missouri, and Oklahoma. Mercy provides a wide range of medical services, including primary care, specialty care, emergency services, and advanced treatments. The organization is committed to providing compassionate, high-quality care to the communities it serves, focusing on patient well-being and a holistic approach to health. Mercy is known for its integrated care model, leveraging technology and a dedicated team of healthcare professionals to deliver coordinated and personalized patient experiences.

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