Job Overview
Location
United States
Job Type
Full-time
Category
Operations
Date Posted
April 11, 2026
Full Job Description
đź“‹ Description
- • Oversee multiple concurrent customer projects from initiation through completion, ensuring timelines, deliverables, and quality standards are met.
- • Develop, manage, and maintain detailed project plans, schedules, and documentation to track progress and key milestones.
- • Serve as the primary point of contact for customer stakeholders throughout the project lifecycle, facilitating regular status meetings and managing expectations.
- • Establish and enforce standardized project processes to ensure consistency and efficiency across all customer engagements.
- • Monitor and track progress against project timelines, adjusting plans as needed to accommodate changes in scope or priorities.
- • Maintain accurate project records and provide regular progress reports to leadership, highlighting successes, risks, and areas needing attention.
- • Work closely with sales, product, and customer success teams to ensure a seamless handoff from sales to implementation.
- • Partner with technical teams to coordinate system setup, configuration, and integration tasks.
- • Align with leadership to provide project insights, status updates, and metrics for internal reporting.
🎯 Requirements
- • Proven experience managing multiple concurrent customer projects from initiation to completion.
- • Strong stakeholder communication and client-facing skills.
- • Experience developing and maintaining detailed project plans, schedules, and documentation.
- • Ability to coordinate cross-functional internal teams including onboarding and technical implementation.
- • Experience establishing and improving standardized project processes.
- • Proficiency in tracking project progress, identifying risks, and escalating issues to leadership.
- • Familiarity with KPI tracking and reporting related to project delivery and customer satisfaction.
🏖️ Benefits
- • Competitive salary range of $80,000 - $110,000.
- • Fully remote position (U.S.-based, U.S. Citizens Only).
- • Opportunity to work with a mission-driven company focused on customer satisfaction and process excellence.
Skills & Technologies
About GovWorx, Inc.
GovWorx is a SaaS company that helps local and state government agencies in the United States manage and automate grants, permitting, licensing, and compliance workflows through a cloud-based platform. It provides configurable modules for application intake, document management, review tracking, reporting, and audit trails, reducing paper and manual processes. Founded in 2016 and headquartered in Raleigh, North Carolina, the company serves municipalities, counties, special districts, and state departments seeking to modernize administrative operations and improve transparency.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Vantage Data Centers
21 days ago
Cambium Learning Group, Inc.
21 days ago
