Customer Risk Strategy

📋 Description

• • **Join Column and Revolutionize Financial Services:** Column is at the forefront of transforming the financial services landscape by providing technology-forward banking solutions. We are a unique entity, operating as both a bank and a software company, designed to empower businesses building financial technology. Our mission is to dismantle the complex, expensive, and often inefficient banking supply chains that hinder innovation. Traditionally, fintechs have had to navigate a convoluted system involving multiple vendors, middleware providers, and abstraction layers, creating a significant bottleneck. Column streamlines this by offering a direct, transparent, and cost-effective banking infrastructure, cutting out the intermediaries and allowing builders to focus on what they do best. We are building a future where financial services are more accessible, safer, and more efficient for everyone.
• • **The Opportunity: Shape Customer Risk Strategy:** We are seeking a dynamic and strategic "business athlete" to join our Customer Risk Strategy team. This role is an exceptional entry point into the critical field of risk management within a rapidly growing fintech company. You don't need to be a seasoned expert in banking or risk from day one. Instead, we are looking for an individual with a strong strategic, operational, and product-oriented mindset, coupled with an eagerness to learn and contribute to disrupting the financial services industry. Your work will be instrumental in deepening our relationships with our fintech partners by ensuring the robust management of our innovative risk programs. These programs are a key differentiator for Column, enabling us to scale safely and responsibly.
• • **Drive Growth Through Strategic Risk Management:** This role offers a unique blend of strategic problem-solving and hands-on execution. While a significant part of your responsibilities will involve the crucial operational aspects of overseeing and monitoring our fintech partners, every project you undertake will directly impact Column's ability to foster strong, resilient, and expanding business relationships. You will be a key player in ensuring that our growth is sustainable and that we maintain the highest standards of risk and compliance as we scale.
• • **Key Responsibilities and Impact:**
• • **Manage Oversight of Column's Fintech Partners:** You will be responsible for establishing and maintaining effective ongoing oversight processes for our fintech partners. This involves meticulously reviewing key program metrics, identifying trends, spotting outliers, and recognizing key risk indicators that necessitate further investigation. Your insights will be critical in proactively managing potential risks and ensuring partner compliance.
• • **Support Evaluation of Partnership Expansions:** As Column's partnerships evolve and grow, you will play a vital role in managing these expansions. Collaborating closely with our business development team and internal subject matter experts, you will evaluate and document critical risk and compliance considerations associated with new or expanded partnership agreements. This ensures that our growth is strategic and well-managed.
• • **Design and Implement New Processes:** You will contribute to a culture of continuous improvement by identifying opportunities to enhance our risk and compliance operations. By maintaining a growth mindset, you will help members of the risk and compliance organization develop and implement potential process improvements as our partnership activities expand. Your innovative thinking will help us stay ahead of the curve.
• • **Drive Development of Key Metrics and Reporting:** A crucial aspect of this role involves working closely with Column's senior leadership team to develop and refine key performance indicators (KPIs) and risk metrics. You will be responsible for providing periodic, insightful reporting on Column's partnership activities to executive management and the Board of Directors, ensuring transparency and informed decision-making at the highest levels.
• • **A Collaborative and Cross-Functional Environment:** This role reports directly to our Head of Regulatory Affairs and requires close collaboration with leaders across engineering, business development, legal, compliance, operations, and go-to-market teams. You will thrive in a fast-paced, deeply cross-functional environment where diverse perspectives are valued and contribute to our collective success. Your ability to coordinate efforts across multiple teams and manage competing priorities will be essential.
• • **Your Contribution Matters:** At Column, we believe that effective risk management is not a barrier to innovation but an enabler of it. Your work will directly contribute to Column's reputation as a trusted and reliable partner in the fintech ecosystem. You will gain invaluable experience in financial services, risk, compliance, and technology, positioning you for a successful career in this dynamic industry. We are looking for someone who is scrappy, possesses a roll-up-your-sleeves attitude, and is driven by a desire to build a world-class business with creativity, dedication, and zero ego.