Job Overview
Location
Latin America
Job Type
Full-time
Category
Customer Support
Date Posted
April 22, 2026
Full Job Description
đź“‹ Description
- • Customer Service Admin (Live Events & Customer Fulfillment Support) at Agent Inc. supports the seamless execution of live events and digital fulfillment for a real estate education startup serving Canadian clients, ensuring high-touch, professional experiences during online sessions and coaching programs.
- • Day to day, the role involves running live sessions (weekly and weekend calls), preparing event assets (slides, videos, timers, surveys, links), admitting and managing attendees and chat, fulfilling resource requests from leadership, launching and managing breakout sessions and spotlight speakers, handling gifts and bonuses, responding promptly to student inquiries, and maintaining an organized inbox with clear solutions.
- • The company is a startup focused on helping Canadians become real estate investors through online events, bootcamps, and high-ticket coaching, known for proactive communication, trustworthiness, and delivering impactful, high-touch client experiences with strong community support and weekly engagement.
- • In this role, the person will develop expertise in live event operations, digital customer fulfillment, and client relationship management within a fast-growing education startup, gaining hands-on experience with event platforms, course delivery systems, and high-stakes client communication while contributing to scalable support processes.
Skills & Technologies
About Agent Inc.
Agent is a technology company that operates a global talent marketplace connecting employers with pre-vetted professionals in fields such as software engineering, design, marketing and finance. The platform uses AI-driven matching and rigorous screening to streamline remote hiring, handling contracts, payments and compliance across 150+ countries. Businesses scale teams quickly without traditional recruitment overhead, while professionals access curated remote opportunities. Founded in 2016, Agent maintains headquarters in San Francisco and a distributed workforce, serving startups through Fortune 500 clients seeking on-demand expertise.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
