Job Overview
Location
Atlanta, Georgia
Job Type
Full-time
Category
Customer Support
Date Posted
May 12, 2026
Full Job Description
đź“‹ Description
- • As a Customer Service Agent at Jerry Technologies Inc., you will play a vital role in helping car owners save time and money on one of their most expensive assets by supporting them with insurance policy changes and inquiries, directly contributing to customer retention and satisfaction in a fast-growing fintech startup serving over 5 million users.
- • Day to day, you will respond to inbound calls from existing customers, process service requests such as adding or removing vehicles and drivers, updating lienholder information, sending policy documents, and assisting with questions about coverages, policy benefits, and making policy adjustments to prevent cancellations.
- • You will join a passionate, curious, and egoless team at Jerry.ai, a company backed by over $240 million in funding, recognized as the #1 rated AllCar app in the App Store with a 4.7-star rating, and committed to simplifying car ownership through AI-powered innovation.
- • In this role, you will develop strong communication and problem-solving skills, gain deep knowledge of insurance products across 55+ carrier partners, and have opportunities for ongoing training, mentorship, and career growth while making a measurable impact on millions of customers’ lives.
🎯 Requirements
- • 2+ years of experience working in a call center environment
- • Ability to multitask and manage multiple competing priorities
- • Passion for helping others
Skills & Technologies
About Jerry Technologies Inc.
Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
