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This position was posted on April 16, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Remote
Job Type
Full-time
Category
Customer Support
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • The Customer Service Representative at GE HealthCare Technologies Inc. is responsible for delivering a high standard of customer service to end customers, overseas distributors, and subsidiaries, supporting the full order-to-shipment process with accuracy, timeliness, and compliance.
- • Day-to-day responsibilities include receiving, processing, and managing customer orders through company systems, responding promptly to customer inquiries, preparing quotations, maintaining strong product and supply chain knowledge, and collaborating with cross-functional teams (Sales, Supply Chain, Finance, Logistics) to resolve disputes and service issues.
- • GE HealthCare is a global leader in medical technology and digital solutions, committed to improving patient outcomes through innovation, quality, and service excellence, with a strong emphasis on building trusted relationships with customers and internal stakeholders.
- • In this role, the individual will develop deep expertise in healthcare industry customer service, enhance cross-functional collaboration skills, gain proficiency in enterprise systems like SAP and Salesforce, and contribute to continuous service improvement initiatives while building trusted relationships with customers and commercial partners.
🎯 Requirements
- • Demonstrated experience in customer service or a customer-facing role
- • Experience in the Healthcare, Pharmaceutical, and/or Life Sciences industry
- • Proven critical thinking skills with the ability to solve problems and make effective, timely decisions
- • Experience using Smartsheet, SAP, Salesforce.com, or similar tools
- • Strong organizational skills and ability to manage multiple tasks independently in a dynamic environment with tight deadlines
- • Strong written and verbal communication skills; multilingual capability (Spanish desirable)
- • High level of competency with MS Office applications (Word, Excel, PowerPoint)
- • Experience working with cross-functional teams to achieve results
🏖️ Benefits
- • Competitive benefits package including medical, dental, and vision insurance
- • Paid time off and 401(k) plan with employee and company contribution opportunities
- • Life, disability, and accident insurance coverage
- • Tuition reimbursement for professional development
- • Performance-based incentive compensation, including potential cash bonuses and long-term incentives (LTI)
- • Great work environment with opportunities for professional development and challenging careers
Skills & Technologies
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About GE HealthCare Technologies Inc.
GE HealthCare Technologies Inc. designs, manufactures and services medical imaging, diagnostics, monitoring and life-care equipment for hospitals, clinics and research institutions worldwide. The company’s portfolio includes MRI, CT, ultrasound, X-ray and molecular imaging systems, contrast agents, pharmaceutical diagnostics, ventilators and anaesthesia machines, enterprise digital solutions, and after-sales support, training and financing services. Headquartered in Chicago, Illinois, it operates manufacturing, R&D, sales and service facilities across North America, Europe and Asia.
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