Job Overview
Location
Remote
Job Type
Full-time
Category
Customer Support
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • The Customer Service Representative at GE HealthCare Technologies Inc. is responsible for delivering a high standard of customer service to end customers, overseas distributors, and subsidiaries, supporting the full order-to-shipment process with accuracy, timeliness, and compliance.
- • Day-to-day responsibilities include receiving, processing, and managing customer orders through company systems, responding promptly to customer inquiries, preparing quotations, maintaining strong product and supply chain knowledge, and collaborating with cross-functional teams (Sales, Supply Chain, Finance, Logistics) to resolve disputes and service issues.
- • GE HealthCare is a global leader in medical technology and digital solutions, committed to improving patient outcomes through innovation, quality, and service excellence, with a strong emphasis on building trusted relationships with customers and internal stakeholders.
- • In this role, the individual will develop deep expertise in healthcare industry customer service, enhance cross-functional collaboration skills, gain proficiency in enterprise systems like SAP and Salesforce, and contribute to continuous service improvement initiatives while building trusted relationships with customers and commercial partners.
🎯 Requirements
- • Demonstrated experience in customer service or a customer-facing role
- • Experience in the Healthcare, Pharmaceutical, and/or Life Sciences industry
- • Proven critical thinking skills with the ability to solve problems and make effective, timely decisions
- • Experience using Smartsheet, SAP, Salesforce.com, or similar tools
- • Strong organizational skills and ability to manage multiple tasks independently in a dynamic environment with tight deadlines
- • Strong written and verbal communication skills; multilingual capability (Spanish desirable)
- • High level of competency with MS Office applications (Word, Excel, PowerPoint)
- • Experience working with cross-functional teams to achieve results
🏖️ Benefits
- • Competitive benefits package including medical, dental, and vision insurance
- • Paid time off and 401(k) plan with employee and company contribution opportunities
- • Life, disability, and accident insurance coverage
- • Tuition reimbursement for professional development
- • Performance-based incentive compensation, including potential cash bonuses and long-term incentives (LTI)
- • Great work environment with opportunities for professional development and challenging careers
Skills & Technologies
About GE HealthCare Technologies Inc.
GE HealthCare Technologies Inc. designs, manufactures and services medical imaging, diagnostics, monitoring and life-care equipment for hospitals, clinics and research institutions worldwide. The company’s portfolio includes MRI, CT, ultrasound, X-ray and molecular imaging systems, contrast agents, pharmaceutical diagnostics, ventilators and anaesthesia machines, enterprise digital solutions, and after-sales support, training and financing services. Headquartered in Chicago, Illinois, it operates manufacturing, R&D, sales and service facilities across North America, Europe and Asia.
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