Customer Service Representative I

📋 Description

• • Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.
• • Responsible for answering routine questions and issues about products and services from internal and external customers; effectively resolves inquiries or escalates concerns in a timely fashion; performs a wide range of support functions to assist in departmental processes; follows clearly defined procedures to complete daily tasks and responsibilities; uses existing procedures to solve straightforward problems without the consistent need to exercise discretion; uses basic communication skills to address internal and/or external clients and/or team members; individual contributor working under direct supervision with little autonomy; performs all other duties as assigned by management.
• • Part of an inclusive work environment at Stewart Title Guaranty Company, a global real estate services company providing title insurance, settlement, underwriting, and lender services through its family of companies; committed to helping employees own, develop, and nurture their careers; recognized as a 2024-2025 Best Company to Work For by U.S. News & World Report and a 2025 Top Workplace by USA Today.
• • Opportunity to grow professionally in a supportive environment that values unique experiences, passion, and skills; contributes to the company’s vision of becoming the premier title and real estate services company while developing foundational customer service and operational support skills in a structured, supervised role.