Job Overview
Location
Cape Town
Job Type
Full-time
Category
Customer Support
Date Posted
May 19, 2026
Full Job Description
đź“‹ Description
- • Customer Services - Part time hours, 4 month Contract at AnyVan Inc. in Cape Town – a fast-paced, high-energy role where you’ll be the frontline warrior supporting customers across phone and digital channels like WhatsApp, resolving queries with empathy and efficiency to maintain high Trustpilot ratings and reduce customer wait times.
- • Day to day, you’ll manage and resolve customer inquiries, use active listening and questioning skills to assess issues, escalate complex or high-risk cases appropriately, keep communication records accurate in company systems, and work within shift patterns aligned to UK operating hours (SA time), including evenings and weekends.
- • Join a mission-driven team of 400 AnyVanners across London, Cape Town, and Bogota, dedicated to making moving more sustainable by saving 8,520 tonnes of carbon annually through efficient logistics technology, backed by over 150k five-star reviews and 5 million customers in the UK and Europe.
- • In this role, you’ll build strong customer service expertise, master multi-channel support tools (including G-Suite), develop resilience in high-pressure environments, and gain clear pathways for growth—with priority consideration for permanent roles if you perform well during the 4-month contract.
🎯 Requirements
- • 12 months+ customer services experience
- • Minimum typing speed of 30+ words per minute with high accuracy
- • Proficient with IT packages, especially G-Suite, and digital services
- • Strong written and verbal English language skills
- • Ability to commute to the CBD office and work shift patterns aligned to UK operating hours (SA time), including evenings, weekends, and SA public holidays as needed
🏖️ Benefits
- • Competitive base salary of ZAR 6,000 per month (based on 20 hours/week)
- • Commission potential of up to ZAR 5,000 per month
- • Free parking or transport home after 7pm
- • Daily in-house barista coffee and free breakfast
- • Weekly team drinks, fun socials, and rewards (e.g., past winners won trips to the Alps)
Skills & Technologies
About Anyvan Inc.
Anyvan is a technology company that operates an online marketplace connecting individuals and businesses with transport providers for moving goods. Their platform facilitates the booking of various transportation services, including furniture moving, equipment transport, and general freight. By leveraging technology, Anyvan aims to streamline the logistics process, offering competitive pricing and efficient delivery solutions. They serve a diverse customer base, from individuals relocating to businesses requiring specialized shipping. The company focuses on providing a user-friendly experience for both customers seeking transport and carriers looking for loads, thereby optimizing the transportation supply chain.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
1 month ago
