Job Overview
Location
Colorado, USA - Remote
Job Type
Full-time
Category
Customer Success
Date Posted
May 2, 2026
Full Job Description
đź“‹ Description
- • As a Customer Success Advisor at Autodesk, you’ll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk solutions, driving adoption and long-term customer value in the AEC industry.
- • Day to day, you’ll build strong customer relationships through proactive outreach, establish and execute advanced onboarding and adoption strategies, identify and engage at-risk accounts, collaborate cross-functionally with Sales, Support, and Services, and uncover expansion opportunities through value discovery and strategic conversations.
- • You’ll join a collaborative, driven, global Customer Success organization devoted to providing world-class experiences, empowering customers to achieve their business goals while shaping internal best practices and scaling success through influence and innovation.
- • In this role, you’ll develop deep expertise in customer lifecycle management, consultative engagement, and SaaS adoption strategies, while gaining exposure to Autodesk’s AEC, MFG, and M&E industries and contributing to sustainable revenue growth through customer loyalty and expansion.
🎯 Requirements
- • 4–7 years of experience in Customer Success, Account Management, or a related customer-facing role
- • Proven track record of working independently while driving measurable impact
- • Proficiency in Salesforce or similar CRM systems
- • Experience navigating complex, cross-functional collaboration with internal and external stakeholders
- • Experience with SaaS, cloud-based software, or subscription business models
- • Familiarity with Autodesk customer industries (AEC, MFG, M&E)
🏖️ Benefits
- • Competitive base salary range of $72,000 to $128,260 for U.S.-based roles, with potential to exceed based on experience and location
- • Annual cash bonuses, commissions for sales roles, and stock grants as part of a comprehensive compensation package
- • Comprehensive benefits package including health, financial, time away, and everyday wellness offerings
- • Access to Autodesk’s culture of belonging, diversity, and inclusion initiatives, including equal opportunity employment and support for applicants regardless of criminal history
- • Opportunity to work remotely from Colorado, USA, contributing to meaningful work that helps build a better world designed and made for all
Skills & Technologies
About Autodesk, Inc.
Autodesk, Inc. develops professional design, engineering, and entertainment software. Its flagship products include AutoCAD, Revit, Fusion 360, Maya, and 3ds Max, serving architecture, engineering, construction, manufacturing, media, and education sectors worldwide. Founded in 1982, the company provides cloud-based subscription services enabling digital design, simulation, visualization, and collaboration across project lifecycles. Headquartered in San Rafael, California, Autodesk operates globally, empowering customers to create sustainable infrastructure, products, and digital content through integrated software platforms and emerging technologies such as generative design, additive manufacturing, and building information modeling.
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