Job Overview
Location
Colorado, USA - Remote
Job Type
Full-time
Category
Customer Success
Date Posted
May 2, 2026
Full Job Description
đź“‹ Description
- • As a Customer Success Advisor at Autodesk, you will play a critical role in helping customers fully realize the value of their Autodesk solutions, directly contributing to improved revenue and sustainable company growth through continuous technology adoption.
- • Day to day, you will build strong customer relationships through proactive outreach, establish and execute advanced onboarding and adoption strategies, identify and engage at-risk accounts using consultative skills, collaborate cross-functionally with Sales, Channel Partners, Support, and Services, deliver high-quality experiences that deepen satisfaction and loyalty, and uncover expansion opportunities through value discovery and strategic conversations.
- • You will join a collaborative, driven, global Customer Success organization dedicated to providing world-class experiences, empowering customers to achieve their business goals, and fostering loyalty through consistent, impactful engagement across the customer journey.
- • In this role, you will develop expertise in consultative selling, customer health monitoring, cross-functional influence, and SaaS adoption strategies, while shaping internal best practices and advancing your career in customer success within a market-leading design and manufacturing technology company.
🎯 Requirements
- • 4–7 years of experience in Customer Success, Account Management, or a related customer-facing role
- • Proven track record of working independently while driving measurable impact
- • Experience navigating complex, cross-functional collaboration with internal and external stakeholders
- • Proficiency in Salesforce or similar CRM systems
- • Experience with SaaS, cloud-based software, or subscription business models
- • Familiarity with Autodesk customer industries (AEC, MFG, M&E)
🏖️ Benefits
- • Comprehensive benefits package including health, financial, time away, and everyday wellness offerings
- • Competitive base salary range of $72,000 to $128,260 for U.S.-based roles, with potential for annual cash bonuses, commissions, and stock grants
- • Access to Autodesk’s culture of belonging and diversity initiatives, supporting an inclusive workplace where everyone can thrive
- • Opportunity to work remotely from Colorado, USA, with flexibility to contribute to a global team driving sustainable innovation
Skills & Technologies
About Autodesk, Inc.
Autodesk, Inc. develops professional design, engineering, and entertainment software. Its flagship products include AutoCAD, Revit, Fusion 360, Maya, and 3ds Max, serving architecture, engineering, construction, manufacturing, media, and education sectors worldwide. Founded in 1982, the company provides cloud-based subscription services enabling digital design, simulation, visualization, and collaboration across project lifecycles. Headquartered in San Rafael, California, Autodesk operates globally, empowering customers to create sustainable infrastructure, products, and digital content through integrated software platforms and emerging technologies such as generative design, additive manufacturing, and building information modeling.
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