Job Overview
Location
Remote
Job Type
Full-time
Category
Customer Success
Date Posted
April 21, 2026
Full Job Description
đź“‹ Description
- • As a Customer Success Analyst on the Product team at Capital Rx, you will play a critical role in supporting the success of pharmacy prior authorization solutions by serving as a subject matter expert on Judi’s functionality and reporting capabilities.
- • Day to day, you will provide expert support on Judi’s prior authorization functions, translate reporting requirements for customers, support analytics for the prior authorization team, resolve critical reporting issues, present analysis results, assist in testing new Judi functionality, build cross-functional relationships, and deliver virtual and in-person product demonstrations.
- • Capital Rx is a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, operating under Judi Health, an enterprise health technology company focused on rebuilding trust in healthcare through its Enterprise Health Platform (EHP).
- • In this role, you will deepen your expertise in healthcare data analytics, PBM operations, and enterprise platform functionality while developing cross-functional collaboration and client-facing communication skills, positioning you as a trusted expert across all domains of Judi.
🎯 Requirements
- • Bachelor’s degree in Computer Science, Actuarial Science, Statistics, Economics, or equivalent work experience
- • 2+ years of proven experience in data analytics and reporting
- • 2+ years of experience with Structured Query Language (SQL)
- • Proficient in Microsoft Excel
- • Extremely organized, detail-oriented, and able to easily pivot priorities
- • Ability to work effectively with virtual teams
🏖️ Benefits
- • Salary range: $80,800 – $101,000 USD
- • Opportunity to work remotely
- • Equal employment opportunities and commitment to diversity, equity, and inclusion
- • Privacy-conscious handling of personal data for future consideration
- • Exposure to enterprise health technology and pharmacy benefit management domains
- • Professional growth through cross-functional collaboration and client engagement
Skills & Technologies
About Capital Rx, Inc.
Capital Rx is a full-service pharmacy benefit manager and healthcare technology company that modernizes drug pricing and claims processing. Its cloud-based platform, JUDI, connects every aspect of the pharmacy ecosystem, enabling transparent, pass-through pricing and real-time analytics. The company administers formularies, rebates, and networks for employers, health plans, and government entities, aiming to lower prescription costs and improve patient outcomes.
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