Job Overview
Location
Hybrid
Job Type
Full-time
Category
Customer Success
Date Posted
July 10, 2026
Full Job Description
📋 Description
- • As a Customer Success Engineer at Battle Road by Onebrief, you operate at the intersection of engineering and mission execution.
- • You'll deploy AtomEngine into real-world military training environments, including Secret and air-gapped systems, where you'll configure, extend, troubleshoot, and improve the platform while working directly with customers.
- • You are the last mile between Battle Road's simulation technology and the warfighter.
- • Core responsibilities include deploying, configuring, and supporting AtomEngine in live military training environments, embedding onsite with customers across the United States, integrating AtomEngine with partner systems, and communicating technical concepts clearly to military stakeholders, partners, and internal teams.
- • You'll also improve documentation, deployment processes, and operational repeatability to enable scalable deployments and long-term customer success.
- • Travel at least 50% of the time to customer sites and remote in the United States for the remaining time.
🎯 Requirements
- • 3+ years of experience in software engineering, solutions engineering, technical consulting, or another customer-facing engineering role involving hands-on development.
- • Demonstrated experience writing and maintaining production-quality software, with proficiency in one or more programming languages such as C++, C#, Python, GDScript, or similar.
- • Experience troubleshooting software systems, integrations, networking, or distributed applications, with strong communication skills and the ability to explain technical concepts to both technical and non-technical audiences.
- • Prior military experience and Active Secret or Top Secret security clearance.
- • Willingness and ability to work onsite at various customer locations traveling at least 50% of the time.
🏖️ Benefits
- • Competitive salary
- • Comprehensive benefits package
- • Opportunities for professional growth and development
- • Flexible work arrangements
- • Access to cutting-edge technology and tools
- • Collaborative and dynamic work environment
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Onebrief Inc.
Onebrief develops AI-driven software that creates, updates, and synchronizes military campaign plans across classified and coalition networks. Its platform ingests doctrine, intelligence, and logistics data to generate living briefings, timelines, and risk assessments for joint and allied forces. Designed for secure environments, the system replaces static slide decks with interactive, version-controlled plans that adapt to real-time information, enabling faster decision cycles and unified command intent during multi-domain operations.
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