Job Overview
Location
United States
Job Type
Full-time
Category
Customer Success
Date Posted
April 21, 2026
Full Job Description
đź“‹ Description
- • As a Customer Success Manager at Edmentum, you will be the trusted advisor guiding educators and district leaders to achieve goals with our learning solutions.
- • Day to day, you will lead implementations, drive adoption, analyze outcomes, and collaborate cross‑functionally to secure renewals and growth.
- • Edmentum builds tech‑enabled learning products that give students flexible learning pathways and educators tools to ignite student potential.
- • In this role, you can shape customer impact, influence product direction with educator feedback, and help maximize student learning outcomes.
🎯 Requirements
- • Bachelor’s degree or equivalent experience.
- • 5+ years in education technology or customer success.
- • Strong communicator able to engage district leaders, administrators, and educators.
- • Skilled in data analysis and translating insights into strategic recommendations.
- • Deep understanding of curriculum, instruction, and K‑12 educational trends.
- • Proven success leading implementations and driving product adoption to measurable outcomes.
- • Comfortable traveling up to 65% and adapting to evolving responsibilities.
- • Collaborative, proactive, and committed to inclusion.
🏖️ Benefits
- • Salary range $80,000–$90,000 USD with pay transparency and individualized compensation.
- • Remote‑first work model with a flexible Time Away Program, 10 paid holidays, 2 floating holidays, 1 wellness day, and year‑end office closure.
- • Medical, dental, and vision insurance with multiple plan options.
- • 401(k) with company matching.
- • Resources and programs supporting employee wellness and work‑life balance.
- • Career growth opportunities within a mission‑driven education technology company.
- • Inclusive equal‑opportunity employer with accommodations available for applicants.
About Edmentum LLC
Edmentum LLC provides digital curriculum, assessments, and educational services to K–12 schools and districts. The company offers online courses, intervention programs, test preparation, and instructional resources designed to support personalized learning, credit recovery, and classroom instruction. Its platforms include Courseware, Exact Path, Study Island, and Apex Learning. Edmentum partners with educators to improve student outcomes through data-driven insights and standards-aligned content delivered via cloud-based technology.
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