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This position was posted on April 24, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Seoul, South Korea
Job Type
Full-time
Category
Customer Success
Date Posted
April 24, 2026
Full Job Description
đź“‹ Description
- • The Customer Success Manager for Ads Solutions at OpenAI supports advertisers in onboarding, launching, and growing on the advertising platform, serving as a trusted advisor to help partners achieve business objectives while ensuring responsible platform use.
- • Day to day, the role involves owning relationships with advertising partners, guiding them through onboarding and campaign launches, analyzing performance data to provide actionable recommendations, identifying expansion opportunities, collaborating cross-functionally with Sales, Product, Analytics, Policy, and Operations, surfacing advertiser feedback for product improvements, and building scalable processes for the advertising ecosystem.
- • The Ads Solutions team partners with advertisers to understand their needs and inform product development that drives revenue growth and long-term success, all while upholding user trust and platform integrity in alignment with OpenAI’s mission of responsible AI adoption.
- • In this role, the individual will develop expertise in digital advertising strategy, client relationship management, data-driven decision making, and cross-functional collaboration within a fast-moving AI company, gaining experience in scaling advertising ecosystems and contributing to responsible platform growth.
🎯 Requirements
- • 3+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role
- • Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment
- • Comfort interpreting performance data and translating insights into strategic recommendations
- • Experience with data querying (e.g., SQL, advanced Excel/Google Sheets)
- • Fluency in both Korean and English (spoken and written)
- • Ability to communicate clearly and build trust with technical and non-technical stakeholders
🏖️ Benefits
- • Hybrid work model (3 days in office per week)
- • Relocation assistance for new employees
- • Opportunity to work on AI-driven advertising solutions with global impact
- • Exposure to cross-functional collaboration across Product, Sales, Analytics, Policy, and Operations
- • Commitment to equal opportunity employment and reasonable accommodations for disabilities
- • Access to OpenAI’s mission-driven environment focused on safe and beneficial AI development
Skills & Technologies
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About OpenAI, Inc.
OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.
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