Customer Success Manager - France

📋 Description

• • As a Customer Success Manager for the MEA region at Camunda, you will serve as the trusted advisor and strategic partner to enterprise customers, aligning Camunda’s enterprise agentic automation platform with their business goals to drive retention, expansion, and long-term satisfaction.
• • Your day-to-day responsibilities include developing customer success plans tied to KPIs and stakeholders, building trust-based relationships across customer journeys, collaborating with Sales, Consulting, Support, Engineering, Product, and Marketing teams to maximize value and influence product roadmap, and acting as a Customer Success Champion to promote customer-centricity across the organization.
• • Camunda is a fully remote, global leader in enterprise agentic automation, recognized as a Visionary in the 2025 Gartner Magic Quadrant for BOAT, named to GP Bullhound’s 2024 Top 100 Next Unicorns, certified as a Great Place to Work, and acknowledged by Flexa for true flexibility, serving over 700 innovators including Atlassian, ING, and Vodafone.
• • In this role, you will deepen your expertise in enterprise customer success, value-based engagement, and technical stakeholder management while contributing to the refinement of enterprise playbooks and engagement methodologies in a high-growth, innovative environment shaping the future of business orchestration and automation.