Job Overview
Location
Hybrid in SF, NY, or LA
Job Type
Full-time
Category
Customer Success
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • As a Customer Success & Operations Specialist on the AssetHub team, you will play a pivotal role in helping businesses sell proprietary assets to buyers, enabling founders and investors to recover value from their hard work—this role directly supports SimpleClosure’s mission to make business shutdowns seamless and stress-free.
- • You will own the end-to-end customer lifecycle for sellers, managing demand generation, deal execution, and post-sale follow-up while tracking customer progress and ensuring no opportunity is missed through proactive data monitoring and workflow optimization.
- • You will join a fast-growing, innovative team backed by $15M in Series A funding and recognized by Fast Company as one of the Most Innovative Companies of 2025, working alongside cross-functional partners in marketing, sales, engineering, and product to scale AssetHub’s impact.
- • You will have the autonomy to build and optimize systems, processes, and customer experiences from the ground up—identifying gaps, proposing solutions, and driving initiatives that shape how AssetHub operates and scales.
🎯 Requirements
- • 5+ years of experience in sales, customer success, or operations within a SaaS or startup environment (or an MBA with 3+ years of relevant experience)
- • Proven ability to drive cross-functional projects involving product, engineering, legal, finance, and marketing teams to achieve OKRs and unlock scalable growth
- • Strong operational mindset with detail-oriented execution balanced by strategic thinking—comfortable working independently, initiating processes, and managing multiple priorities in a fast-paced, scrappy startup environment
🏖️ Benefits
- • Competitive total compensation package ranging from $90K to $165K, including base pay and variable compensation based on experience and location
- • Employer-covered medical benefits and unlimited PTO to support well-being and flexibility
- • Hybrid work model with two days in office and three days remote, available in SF, NY, or LA metro areas, plus two annual in-person team retreats
Skills & Technologies
About SimpleClosure Inc.
SimpleClosure is a technology company focused on streamlining the probate and estate settlement process. They offer a digital platform designed to help executors and administrators navigate the complexities of managing an estate after a death. Their services aim to simplify tasks such as asset identification, debt management, and distribution to beneficiaries, reducing the administrative burden and emotional stress for grieving families. By leveraging technology, SimpleClosure seeks to make a traditionally cumbersome legal process more efficient and accessible.
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