Customer Support Specialist (Entry-level)

Careerswift AI Inc.

Job Overview

Location

Worldwide

Job Type

Full-time

Full Job Description

📋 Description

• As a Customer Support Specialist, you will be the first point of contact for users, resolving inquiries via chat, email, and phone, playing a critical role in maintaining customer satisfaction and brand reputation.
• Day to day, you will troubleshoot technical and product-related issues, document recurring problems in internal systems, and escalate complex cases to appropriate teams while ensuring timely follow-up.
• You will join a global, remote-first team at Careerswift AI Inc., a company dedicated to leveraging AI to improve customer experiences, where collaboration and continuous learning are encouraged.
• In this role, you will develop strong communication and problem-solving skills, gain hands-on experience with customer support tools and CRM systems, and build a foundation for growth into senior support or customer success positions.

🎯 Requirements

• Excellent written and verbal communication skills
• Patience and a customer-first mindset
• Ability to troubleshoot issues and document problems clearly
• No prior experience required; training provided
• Comfortable using chat, email, and phone for customer interactions
• Reliable internet connection and ability to work remotely

🏖️ Benefits

• Fully remote work with global flexibility
• Comprehensive on-the-job training provided
• Opportunity to grow into senior support or customer success roles
• Exposure to AI-driven customer service technologies
• Collaborative and supportive team environment
• Flexible scheduling to accommodate different time zones

Skills & Technologies

Junior

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Careerswift AI Inc.

Visit Website

About Careerswift AI Inc.

Careerswift AI is an AI-powered talent acquisition platform designed to streamline and optimize the hiring process for businesses. It leverages artificial intelligence to automate tasks such as candidate sourcing, screening, interview scheduling, and communication. The platform aims to reduce time-to-hire, improve candidate experience, and enhance the quality of hires by providing intelligent insights and analytics to recruiters and hiring managers. Careerswift AI operates within the human resources technology (HR Tech) industry, offering a comprehensive solution for modern recruitment challenges.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.