Delegate CX Inc. logo

DCX Community Center Operations Specialist

Job Overview

Location

Remote, Philippines

Job Type

Full-time

Category

Operations

Date Posted

April 24, 2026

Full Job Description

đź“‹ Description

  • • The DCX Community Center Operations Specialist is responsible for the day-to-day operational management of the Community Center, ensuring a safe, efficient, and well-coordinated environment for clients, staff, and visitors. This role serves as the primary onsite operational point of contact, managing facility access, coordinating space availability through the coworking booking platform, and processing client shipment requests.
  • • Day-to-day responsibilities include overseeing daily operations to ensure facilities are functional and organized, serving as the primary point of contact for onsite operational issues, maintaining accurate access records, coordinating workspace bookings, processing client shipment requests, tracking shipment status, and providing guidance on booking procedures.
  • • Delegate CX Inc. (DCX) is a leading BPO company that assists growth-focused small and medium-sized businesses in the United States to find global talent, with a focus on the promotional products industry. The company emphasizes a people-centered culture, growth, and making hiring easy, with a commitment to passion and customer focus.
  • • In this role, the person can develop expertise in facilities operations, access control systems, booking platforms, and facilities management tools. They will strengthen organizational, communication, and problem-solving skills while gaining experience in incident tracking, operational reporting, and coordinating logistics in a fast-paced, remote-first environment.

Skills & Technologies

PHP
Spring
Remote

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Delegate CX Inc.
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About Delegate CX Inc.

Delegate CX Inc. is an offshore staffing company that supplies fully managed customer experience teams for fast-growing e-commerce and SaaS brands. It recruits, trains, and embeds English-speaking support agents who work remotely from the Philippines under the client’s brand voice and processes. The firm handles performance management, QA, and workforce scheduling while the client retains day-to-day control. Services span live chat, email, voice, social media, and technical support, designed to cut labor costs and scale 24/7 coverage. Founded in 2021, it is headquartered in Austin, Texas, with operations offices in Manila.

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