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This position was posted on October 3, 2025 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Job Overview
Location
Boston or Remote, US
Job Type
Full-time
Category
Software Engineering
Date Posted
October 3, 2025
Full Job Description
đź“‹ Description
- • Own the end-to-end delivery lifecycle for Catalant’s most strategic client engagements, acting as the single point of accountability between Sales, Platform Operations, Clients, and our global network of 70,000+ independent Experts.
- • Translate signed statements of work into executable project plans—defining scope, milestones, resource allocations, and budget baselines—then shepherd every engagement from kickoff through final invoice and close-out documentation.
- • Serve as the operational quarterback during project execution: run weekly check-ins with client stakeholders and Expert teams, flag scope creep or timeline drift early, and orchestrate recovery actions (change orders, resource swaps, or re-scoping) to protect both client outcomes and Catalant margins.
- • Drive bullet-proof billing operations by owning invoice schedules, validating contract terms against deliverables, reconciling unbilled receivables, and ensuring Experts are paid accurately and on time—every time.
- • Produce and present concise, data-driven status reports to Client Communities, Accounts Receivable, Finance, and Executive Leadership, translating complex project and financial data into clear risk-mitigation recommendations.
- • Continuously monitor revenue health: analyze aging unbilled balances, detect negative trends, and proactively surface insights that inform pricing strategy, sales forecasting, and capacity planning.
- • Champion a culture of professionalism and accountability—every email, call, and deliverable should reinforce Catalant’s reputation as the gold standard for on-demand consulting.
- • Partner with Product and Engineering to design, test, and roll out enhancements to our Order-to-Cash workflow—identifying automation opportunities, piloting AI-driven anomaly detection, and reducing manual touchpoints without sacrificing control.
- • Build scalable playbooks, templates, and training materials that enable junior team members and cross-functional partners to execute at your level of excellence.
- • Contribute to quarterly OKR setting and retrospectives, ensuring Operations initiatives ladder directly to company-level goals around revenue growth, client NPS, and Expert satisfaction.
- • Stay ahead of industry best practices in SaaS billing, professional services automation, and marketplace governance, bringing fresh ideas back to the team every month.
- • Travel up to 10% (post-pandemic) for high-stakes client workshops, quarterly business reviews, or team off-sites in Boston.
Skills & Technologies
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About Catalant Technologies, Inc.
Catalant Technologies operates an enterprise software platform that matches organizations with independent consultants and specialized boutique firms for project-based work. The company provides tools for scoping, sourcing, managing, and paying external expertise at scale, serving Fortune 500 and private-equity clients across strategy, operations, technology, and transformation initiatives worldwide.
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