Demand Reviewer

📋 Description

• • Finch Legal is revolutionizing the legal industry by building the infrastructure to make justice radically accessible for every American household. We are transforming consumer law, starting with personal injury, by combining expert human operators with purpose-built AI to automate administrative tasks and prioritize client needs. Since our launch in April, we've experienced a remarkable 10x growth and are now powering pre-litigation processes for leading law firms nationwide. Our innovative approach covers everything from intake and claim opening to managing medical records, police reports, lien resolution, and crafting compelling demand packages. We are backed by prominent investors like Sequoia and Redpoint, as well as the founders and CEOs of established companies such as DoorDash, Ironclad, and Digits. We are fundamentally rebuilding how the legal system serves everyday Americans, and we are seeking exceptional, driven individuals to join us in scaling this mission across the country.
• • In this critical role as a Demand Reviewer, you will be at the forefront of ensuring the quality and impact of our demand packages. These documents are paramount in every case, meticulously detailing the specifics of an incident to help clients achieve outcomes that can significantly improve their quality of life. Your primary responsibility will be to guarantee that every demand package Finch produces is not only accurate and complete but also powerfully persuasive, maximizing the potential for favorable settlements.
• • You will leverage a sophisticated blend of Finch's proprietary AI tools and your own deep legal expertise to deliver best-in-class demand packages. This role requires a keen eye for detail, a strong understanding of legal principles, and the ability to synthesize complex information into a clear, compelling narrative. By combining cutting-edge technology with human judgment, you will play a vital role in enhancing case value and ensuring our clients receive the justice they deserve.
• • Key responsibilities include:
• • Meticulously reviewing medical records, bills, and all relevant evidence to verify accuracy, completeness, and identify any discrepancies or missing information.
• • Conducting thorough verdict and settlement research to gather data and insights that strengthen the valuation and negotiation strategy for each case.
• • Utilizing Finch's advanced AI tools to streamline the drafting process, ensuring efficiency without compromising the quality or thoroughness of the demand package.
• • Collaborating with legal teams to understand and tailor each demand package to align with the specific litigation strategy, style, and objectives of the law firm partner.
• • Maintaining an unwavering commitment to accuracy, aiming for a zero-error rate in all final submissions to uphold the highest standards of professional practice.
• • Identifying opportunities for process improvement within the demand package creation workflow, contributing to the continuous enhancement of Finch's operational efficiency and effectiveness.
• • Staying abreast of legal developments and best practices in personal injury law to ensure our demand packages remain current and competitive.
• • Effectively communicating findings and recommendations to internal teams and potentially to law firm partners, ensuring clarity and alignment.
• • You will be an integral part of the Legal Operations team, a group dedicated to delivering exceptional outcomes for our law firm partners and their injured clients with unparalleled precision, speed, and care. We are building a team composed of the top 1% of legal operators, drawing experience from leading law firms across America. This team is empowered by next-generation technology, enabling us to serve a greater number of clients with enhanced humanity and efficiency. Your contributions will directly impact our ability to scale our services and uphold our mission of making justice accessible.
• • This role offers a unique opportunity to be part of a fast-growing, mission-driven company that is fundamentally changing how legal services are delivered. You will work alongside talented professionals in a dynamic environment, utilizing innovative technology to achieve significant positive impact for individuals seeking legal recourse. Your work will directly contribute to Finch's success and its ability to advocate for justice on a national scale.