Demo Specialist I

HighLevel Inc.

Job Overview

Location

India

Job Type

Full-time

Full Job Description

📋 Description

• As a Demo Specialist I at HighLevel Inc., you will play a pivotal role in shaping the first impression of the HighLevel platform for prospective SaaS users, directly influencing conversion rates and early-stage customer engagement by delivering compelling, personalized product demonstrations that highlight the platform’s value in solving real-world marketing and sales challenges.
• You will be responsible for conducting live and recorded software demos for inbound and outbound leads, tailoring each presentation to the prospect’s industry, role, and pain points, while answering pre-trial questions with clarity and confidence to reduce friction in the buyer’s journey and increase trial-to-paid conversion.
• Your day-to-day will involve researching prospect backgrounds using CRM and intent data, preparing customized demo scripts that align with specific use cases (e.g., lead generation, automation, CRM, or agency management), and delivering seamless, engaging presentations via video conferencing tools with a focus on storytelling and value articulation.
• You will collaborate closely with Sales, Marketing, and Product teams to gather feedback on demo effectiveness, identify common objections, and contribute to the continuous improvement of demo flows, talk tracks, and enablement materials based on real-time prospect interactions.
• You will maintain accurate records of all demo activities in the CRM, track key performance indicators such as demo-to-trial rate, engagement duration, and follow-up responsiveness, and consistently meet or exceed individual and team performance targets in a high-accountability, results-driven environment.
• You will stay deeply knowledgeable about the HighLevel platform’s evolving feature set — including its AI-powered tools, white-label capabilities, multi-channel messaging, funnel builders, and automation workflows — through regular internal training, product updates, and self-directed learning to ensure you remain a trusted subject matter expert.
• You will embody HighLevel’s culture of ownership and collaboration by proactively sharing insights, supporting peers, and participating in cross-functional initiatives that enhance the overall prospect experience, reinforcing our mission to empower businesses through intuitive, all-in-one marketing and sales technology.
• At HighLevel, you’ll join a global, remote-first team of over 1,500 passionate individuals across 15+ countries who are united by a shared commitment to innovation, customer impact, and operational excellence — where your contributions directly support the platform’s scale, processing over 4 billion API hits and 2.5 billion message events daily.
• You’ll work within a company that powers over 1.5 billion messages monthly, generates 200+ million leads, and facilitates 20 million conversations for more than 2 million businesses — giving you the unique opportunity to see how your demos translate into real-world growth for agencies, entrepreneurs, and enterprises worldwide.
• In this role, you’ll develop advanced consultative selling skills, master the art of virtual product storytelling, and gain deep expertise in SaaS sales cycles, marketing automation, and customer journey optimization — positioning you for accelerated growth into senior sales, customer success, or product enablement roles.
• You’ll learn to navigate complex buyer personas, handle objections with empathy and data, and refine your communication style to resonate across diverse industries and geographies — building a versatile skill set that is highly transferable across tech, marketing, and sales domains.

🎯 Requirements

• Proven experience delivering software demos, webinars, or virtual presentations in a SaaS, marketing technology, or CRM environment, with a track record of engaging prospects and driving trial sign-ups.
• Excellent verbal and written communication skills, with the ability to simplify complex technical concepts into clear, compelling narratives tailored to non-technical audiences.
• Strong proficiency with CRM platforms (e.g., HubSpot, Salesforce) and video conferencing tools (e.g., Zoom, Google Meet), including the ability to track activities, manage follow-ups, and analyze engagement metrics.
• Deep familiarity with the SaaS/marketing technology landscape, including concepts like lead nurturing, automation funnels, email/SMS marketing, and customer journey mapping.
• Ability to thrive in a fast-paced, performance-based environment with high accountability, demonstrating self-direction, time management, and resilience under pressure.
• Bachelor’s degree in Business, Marketing, Communications, or a related field — or equivalent practical experience demonstrating equivalent competency.

🏖️ Benefits

• Fully remote work flexibility with the ability to collaborate across global teams from any location in India, supported by a robust digital infrastructure and asynchronous-first culture.
• Competitive compensation package including performance-based bonuses tied to demo-to-trial conversion metrics and individual/team KPI achievement.
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage, along with access to mental health resources and wellness stipends.
• Generous professional development allowance for certifications, courses, and conferences related to sales, SaaS, or marketing technology.
• Equity participation opportunities through stock options, allowing you to share in the long-term success and growth of HighLevel as a scaling global platform.
• Unlimited paid time off (PTO) policy combined with company-wide recharge days and flexible holidays to support work-life balance and sustained well-being.

Skills & Technologies

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

HighLevel Inc.

Visit Website

About HighLevel Inc.

HighLevel Inc. provides an all-in-one SaaS platform that consolidates marketing, sales and CRM tools for agencies and small businesses. The cloud software unifies landing pages, email and SMS campaigns, funnels, pipeline management, appointment scheduling, reputation management, two-way messaging, automation workflows, analytics and white-label capabilities. Designed to replace fragmented point solutions, it lets agencies resell the platform under their own brand, manage multiple client sub-accounts from a single dashboard and scale recurring revenue. Founded in 2018, the company is headquartered in Dallas, Texas, and serves tens of thousands of agencies worldwide.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.